I forget to make an update about all of this. This is a late update about the laptop.
Update: The laptop was my friend’s dad (not my own). They asked my dad to return it since it was for a repair and they had paid for the costs. So I wasn’t be able to replicate the bug at the moment.
I hope that anyone would replicate the same problem above.
I have the exact same issue, just bought a 2024 Zephyrus G14 after switching from a Macbook and I cannot get the gestures to work on Windows at all. My environment often doesn’t have the space for a mouse. Would love if they can fix this.