All plugin icons appear as loading from library view

  1. Go to a plugin’s library page on the main Roblox website i.e. Stravant - Quick Stairs - Roblox
  2. Observe it’s icon

Device Info

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

I experience this on any browser.

Expected behavior

Plugin icons should load and not appear to be pending infinitely.

Page URL: https://www.roblox.com/library/4725618216/Moon-Animator-2

5 Likes

Currently facing package-loading issues via LoadAsset() and a random set of plugin icons fail to load each time.

Unsure if related.

1 Like

for now, the current workaround is to use tampermonkey and put this script in Fix Asset Thumbnail Browser Extension

edit, this is the code

    function getThumbnail(ID,onSuccess){
        $.ajax({
            url: `https://thumbnails.roblox.com/v1/assets?assetIds=${ID}&returnPolicy=PlaceHolder&size=250x250&format=png`,
            type: "GET",
            success: function (res) {
                if(res.data[0].state == "Completed"){
                    onSuccess(res.data[0])
                }
            }
        });
    }

    let AssetId = Number(($("html").find("link[rel='canonical']").attr("href").match(/\/(catalog|library)\/(\d+)\//) || ["", "", 0])[2])
    getThumbnail(AssetId,(Thumbnail) => {
        document.getElementsByClassName("thumbnail-span")[0].childNodes[0].setAttribute("src",Thumbnail.imageUrl)
    })
1 Like

Hi, thanks for reporting this - we are looking into it.

In the meantime, you can find the plugin (with icons) at https://create.roblox.com/marketplace/asset/6917372104/Stravant-Quick-Stairs

4 Likes

Hi!

Following up here – we are currently not planning to implement changes & fixes to the roblox.com/library page for Creator Marketplace assets. We encourage all users to utilize the create.roblox.com/marketplace page for your creation asset needs. If there are any issues you see on this new Creator Marketplace web experience, please let us know!

Thanks!

1 Like