ALL UGC Sales in group generating 0 Robux

eliserrs · December 19, 2023, 7:19pm

My UGC items have been selling consistently, but every item sells for 0 Robux.

I’ve had 39,000 Robux in my group for atleast a month now, leading me to believe this is not just a visual bug.

My group summary shows all zeros for sale of goods, pending robux, etc. but I can see in the “sale of goods” tab, items are being sold all the time.

This is happening with ALL items uploaded to my group, but I will put links to the top 3 items I have missed sufficient funds from:

The group in question: eliserrs - Roblox

Expected behavior

Each sale should sell for some robux.
Not 0 Robux.

A private message is associated with this bug report

KnightGaladeld · December 19, 2023, 10:48pm

Thanks for submitting a report. We have confirmed this is intended behavior in our system. The Group Sales Revenue page shows revenue for your specific group after all the deductions (group payouts, commissions, marketplace fee, etc.). If this group has a recurring group payout set up to pay out 100% of earnings, then the group will receive 0 revenue, which is the intended behavior.