Strange. Just to clarify, have you put the script inside of ServerScriptService, and are the BillboardGuis in the folder named OverheadGuis, which is in ReplicatedStorage (and is there any errors or warnings in the output)?
Try printing messages in specific areas of the script (like before and after parenting the billboard guis), see if they would even print the messages in the output
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Okay so I put 11 print statements throughout the script ( I might’ve went a bit overboard at the start haha)
print("1")
local ReplicatedStorage = game:GetService("ReplicatedStorage")
local Folder = ReplicatedStorage:WaitForChild("OverheadGuis")
print ("2")
local UsernamerClone = Folder.Usernamer:Clone()
print ("3")
local ABC = Folder.PickGroup:Clone()
print ("4")
game.Players.PlayerAdded:Connect(function(plr)
print ("5")
plr.CharacterAdded:Connect(function()
print("6")
UsernamerClone.Parent = game.Workspace:WaitForChild(plr.Name).Head
local InfoLabel1 = UsernamerClone.InformationLabel
InfoLabel1.Text = plr.Name
print("7")
ABC.Parent = game.Workspace:WaitForChild(plr.Name).Head
local GroupLabel_Child = ABC.GroupLabel_Child
local GroupNumber = math.random(1,3)
print("8")
if GroupNumber == 1 then
GroupLabel_Child.Text = "Group A"
elseif GroupNumber == 2 then
GroupLabel_Child.Text = "Group B"
print("9")
elseif GroupNumber == 3 then
GroupLabel_Child.Text = "Group C"
print("10")
end
end)
end)
print("11")
and then this is the output.
So it seems something is preventing 9 and 10 from printing.
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It doesnt print 9 and 10 because theyre both in the if statement, if the groupnumber is 2 or 3.
If it prints the rest of the messages succesfully, then i dont see whats the problem with the script.
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It doesnt print 9 and 10 because theyre both in the if statement, if the groupnumber is 2 or 3.
OH whoops haha I completely forgot about that.
Yea I am really confused as well why it’s not working. Because the original script I posted was working perfectly fine 3 weeks ago but now when I want to use it again it’s not working unless it’s the child of a default head 
I might try to figure out where I can send a bug report so that it’ll be seen since I’m not a regular who’s able to post in #bug-reports
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Tested this myself and take a look:
Works completely fine for me, but i have no idea why it doesnt work for you
1 Like
Oh wow. Yea, I really have no idea. I might be doing something wrong.
I took a little break from studio and then had the idea to just parent the billboard GUI to the character as a whole and not a specific body part. Hopefully it won’t cause problems later down the line 
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Since a lot of pepole are confused. I saw @CitralSushi tagging my post on here so ill explain a bit this issue. If a player has a different head than the normal head (like cheeks, man head, woman head) it wont parent the overhead to the character’s head.
just add wait() before u clone the overhead.
if needed I can make a post to help out all the developers out there since this is a new update that messed up everyone’s overhead.
I forgot to add, when I say add “wait()” before u clone the overhead I mean like this.
wait()
newtext.Parent = char:WaitForChild("Head")
newtext.Adornee = char:WaitForChild("Head")
newtext2.Parent = char:WaitForChild("Head")
newtext2.Adornee = char:WaitForChild("Head")
uppertext.Text = player.Name
something like this
5 Likes
Ahhhh thank you so much!! Adding the simple wait() fixed my issue and now my old billboard GUI scripts worked like they did before!!
I wonder what happened in one of the recent updates that caused the bug.
2 Likes
I think its the character taking longer to load? I dont get it neither.
4 Likes
@stratolog figured out that adding a simple “wait()” before cloning the billboard GUI completely alleviates the problem!
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which part in the script do i put it in?
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How do you have the script set up? Is it a billboard gui that gets cloned to characters’ heads? If so, I’d put the wait() one line above where a :Clone() is.
i tried that but it didnt work on people with other types of heads
game:GetService("Players").PlayerAdded:Connect(function(Player)
Player.CharacterAdded:Connect(function(Character)
local Humanoid = Character:WaitForChild("Humanoid")
local Head = Character:WaitForChild("Head")
local Role = "Visitor"
pcall(function()
Role = Player:GetRoleInGroup(GroupId)
end)
wait()
local CloneGui = OverheadGui:Clone()
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Try this, maybe. I think it might work.
I just tried that and its working phenominaly! TY
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Yayyyy! That’s so great to hear!