Cannot Publish Models and Plugins

Reproduction Steps
Bug happens for multiple users on Windows 10.

Either upload a new model/plugin, or update an existing model/plugin.

Expected Behavior
Receive a prompt to configure and publish the asset under your profile/Group.

Actual Behavior
A blank white screen pops up that cannot be interacted with. Asset is not able to be created/edited. Extremely long error message in the Output window.

Further details/failed workaround attempts:

Full error message:

Issue Area: Studio
Issue Type: Other
Impact: Very High
Frequency: Often
Date First Experienced: 2021-07-14 12:07:00 (-05:00)
Date Last Experienced: 2021-07-14 13:07:00 (-05:00)

EDIT: Others have reported that this error is also emerging for animations. Further details: Unable to upload animations after most recent studio update

19 Likes

This guy posted about it a few minutes ago this is a very bad bug ive asked my friend and its happening to him to its a very critical bug

4 Likes

This is also happening to me for animations as well. Hopefully this can be fixed soon so I can actually work.

5 Likes

I wasn’t aware animations were affected as well, but I guess that makes sense. I’ll pass that along, thanks!

3 Likes

Can confirm that this issue happens to me, I am unable to publish my plugins which is a very critical problem as I am unable to continue my current work until this gets fixed.

5 Likes

Will be checking if this issue is happening to me in a minute, this needs to be fixed urgently, I have some pull requests on my plugins that I won’t be able to update for users who get auto updates through the toolbox/plugin marketplace.

Heyo! Looking into this and other related issues, will keep updated as we find root cause!

14 Likes

Ok, we reverted the problematic change. Please restart studio and try publishing again!

11 Likes

Its doing almost the same thing to me too, when I click upload to roblox, the publish window comes up but just stays white, then after closing that window, pressing the button will do nothing

Have you restarted your Studio?

Yes, Restarted, reinstalled, and I even tried restarting my pc thinking that would do something

This is just a roblox issue. No need to restart anything, just be patient.

The bug has been fixed on my end…

How? I’ve been experiencing this and i’ve just determined that maybe the new studio update that I got this morning caused this

Above it says the change has been reverted.

Still doesnt work for me :confused:
Whatever, ill do something about it later

Ok its working now after a restart… again

Works for me now, I don’t see a white screen anymore

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