Can't join roblox private server links

Reproduction Steps

Currently, I am on the latest production version of Chrome.

Recently, I have been trying to join any private servers. None of them seems to work? Here are the steps:

  1. Find a game that allows private servers
  2. Use a link of the private server
  3. No response

Expected Behavior

I expect my client to join in the private instance of a server.

Actual Behavior

Nothing happens! The site refuses to respond. All join buttons are inactive on the page, and no prompt to open roblox shows up.

Issue Area: Roblox Website
Page URL: Any
Impact: High
Frequency: Constantly

180 Likes

Same here!
Even on Edge the join button doesnt work but everything else does!

38 Likes

Same, can’t join any private servers from shareable links

30 Likes

Same here, have to join someone already in one.

18 Likes

I’m experiencing the same issue. I’ve tried clearing all my cookies and using a fresh browser without any extensions, but nothing resolved the problem. However, I noticed that when I switched to another account, private server links seemed to work. The only workaround that worked for my main account was downloading the Roblox app on my phone and accessing the shareable link through mobile.

26 Likes

I found numerous users were experiencing issues when accessing private server links. Currently this seems to be the only forum people have found explaining the issue.

As of far, there is no solution, while I can’t replicate what PS2 says, I cannot access through mobile for some odd reason. I have my own suspects to the root cause, but I can’t be certain

10 Likes

Yeah, alt accounts worked for me as well. Not sure why.

10 Likes

I’m having the same issue as well, I can’t press play if its a private server and I also can’t join my friends’ private servers either

4 Likes

Update to the above

I managed to replicate the issue over 3/10 alt accounts among testing, here’s what I found;
The issue for LINKS seems to be at random, perhaps a roblox bug, I doubt this is intentional

For private servers themselves, you can still join private servers.

To join private servers, you can launch them directly from the game page. To join a PS, you need to join it through the servers tab off of the experiences page.
You cannot have the private-server link in the searchbar (for whatever platform you use), as this invalidates all the buttons (to play, or join) for the game you try to play. This means you can still play with friends, or launch personal private servers.

9 Likes

Okay, I’m happy that I’m not the only one going through this.

For me, the links only stop working on my alts and not my main. I tried testing it on three browsers, and they’re all the same issue (Client won’t open and play button doesn’t respond).

11 Likes

Having the same problem here. I can reproduce this issue every single time I attempt to join a private server via a sharable link. As to what’s causing it, I’ve got no clue. Attempting to reinstall the client and clearing the browser cookies had no effect.

If I had to guess, this issue has something to do with authenticating the account credentials because a few of the times I’ve clicked on a link to try joining the private server I was greeted with the add account screen even though I’m already logged into the account I’m attempting to join on:

24 Likes

If it’s any help to anybody issue began on the 15th November for me.

9 Likes

Happening here, on the doors discord it is a major problem right now and people are complaining. (so it isn’t a isolated case)

6 Likes
3 Likes

Yeah, this wasn’t the original issue I had but it has started happening.

2 Likes

Thanks all for reporting. This should now be fixed, please let us know if the issue persists.

11 Likes