Can't select Social Genre under Ads?

[Nogora22 (nogo)]

For some reason I can no longer select “Social” as a Genre under Ads? Below is a list of all current selectable options.

This is a picture of a previous ad where I used Social as Genre

Why can’t I select Social again? Am I missing something?

[Reditect]

@kayakrivers should this be a bug report? Or is intended behavior?

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I feel like the answer would have to come from Roblox staff on this. They don’t usually check this category. I suggest making a post in #bug-reports.

Since you haven’t made a post in that category, I assume you’re not in the @AllowBugReports group. You need to join that first to have access to reporting bugs. Hope you get clarification!

[Nogora22 (nogo)]

Thank you, this is meant to be a bug report but I had no idea on how to get access, thanks for letting me know how

[Nogora22 (nogo)]

Sorry but are you able to make the report for me still no access to the forum, and they only give access once a month and I need this bug fixed asap

[Reditect]

I think I can make a post for you, but only if I can reproduce your issue -which I can:

I say that based on this, but not 100% sure cause a lot of updates have happened to bug reporting since 2020:

@buildthomas

You can tell people to reach out to @DevEngagementTeam if they have an urgent bug report and are willing to follow the format.

Even if you were to post for someone else, you don’t have to mention the original user. It’s not relevant to the bug report if you have a clear enough repro (which you should). So this doesn’t really need meta discussion, you probably already know all of this.

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Maybe @Hooksmith can clarify if posting for others -if you can reproduce the issue- is allowed. I mean, the logic is there, but yeah.

[Nidhogg11 (Nidhogg)]

Same thing here but with the “Tycoon” genre.

(Previous ad I’ve done with one of my tycoons)

(My current state of Ads Manager and available genres)

I don’t know if it’s an actual bug or they’re changing the ads to only target genres and not sub-genres.

(Screenshot of what I mean)

But I can’t be sure about that since there are some games with the genre “Social”, and not being able to advertise on that genre seems illogical to my assumption.

I would like to release another tycoon but I will wait a little bit more time to see if this gets reported/fixed or clarified, I’d would prefer to properly target my ads to be honest.

[Reditect]

Could you try following what I do in this video? There might be confusion on how to make a bug report. You have to do it through the bug report form via the button shown in the video, not just creating a topic:

I was told that people don’t need to be in the AllowBugReports group at this time to report bugs.

[Nidhogg11 (Nidhogg)]

I’ve made a bug report about this and got a response, in short, Social is in the new “Party & Casual” and Tycoon got into “Simulation”.

Missing Audience Genres on Ads Manager

There are currently two genres that you can’t select during the creation of an ad. (Social and Tycoon) [image] [image] I’ve supposed that Tycoon genre was removed because it was a sub-genre, but Social is a genre and it’s missing too. Here is a post talking about the same thing. Expected behavior I’m expecting to get a clarification or be able to target those genres again. (Previous ads I’ve done targeting “Tycoon” genre) [image]

This is kind of sad because I’ve advertised two tycoons with the “Tycoon” genre and they did really well, but did a third one with the “Simulation” genre and didn’t go as expected.

I guess I’ll find a work-around to targeting the proper audience.