Coffee Bean Café | Handbook

Who are we?

Coffee Bean is a café-based community offering a wide variety of different foods, drinks, and snacks! At our café, you can order from one of our well experienced & professional staff members, Hangout In our amazing V.I.P Dining Areas, or Have fun in our BREATHTAKING amusement park!

Coffee Bean was founded by [redacted] at the very start of 2020 and has been well serving & Helping customers ever since.

“Sweetness never goes out of style.”

Employee Handbook!

Recipe Guide

Hot Drinks

Coffee Options: Cup + Regular + Flavor + Optional Flavor – Optional flavors are only the following: Chocolate Flavoring, Vanilla Flavoring, Caramel, Flavoring, Mocha Flavoring, Peppermint Spice, Gingerbread Spice, Cinnamon Spice

Cup + Flavor + Optional Flavor – Coffees will only have the following flavors: Regular, Decaf, Espresso
##Tea
Cup + Hot Water + Flavor – Tea flavors are only: Tea, Green Tea

Cold Sodas

Soda Options: Cup + Ice + Flavor

Cup + Flavor – Sodas will only have the following flavors: Cola, Diet Cola, Sprite, Fanta Original, Fanta Berry, Fanta Fruit Twist

Milkshakes

Cup + Milk + Flavor + Blender – Milkshakes have the following flavors: Chocolate, Strawberry, Banana, Oreo, Mint, Vanilla, Coffee, Blueberry, Pineapple, Lime, Mango, Raspberry, Crushed Berry

Barista Expectations

##Your Expectations

  • Do not go AFK during a session. If you must go AFK, please notify any Staff Member That is online.
  • Have professional behavior whilst at a session E.G No trolling/Spamming Etc.
  • Minimal talking Only if you are needing help with your work or to report.
  • Do not correct mistakes made by a trainee (Trainee) at training.
  • You are to spectate and observe how a session operates, only.
  • Do not push around other players.
  • During a training session, you are not to go behind the counters and prepare food for yourself or others.
  • Maintain a reasonable distance from trainers and assistants at training sessions.
  • Do not interfere with overall session operations.
Waiter Promotion Tips!
  • Actively work at the café for a minimum of 2 weeks. (As you will be noticed by the staff)
  • Don’t treat spectating training sessions as a priority.
  • Do not ask for promotions.
  • Use good grammar, punctuation, and higher-level vocabulary (not too excessive, though, so low vocabulary people will understand).
  • Be professional.
  • Do not go up to people asking if they want a drink; Let them come to you.
Waiter Expectations

##Your Expectations

  • Always say this line when Serving someone: "Hello, and welcome to Coffee Bean Café! My name is (Your Name) and How may I help you? If you would like assistance while ordering something simply check out our latest Food/Drink Options on the menu!
  • Do not go AFK during a session. If you must go AFK, please notify any Staff Member That is online.
  • Have professional behavior whilst at a session E.G No trolling/Spamming Etc.
  • Minimal talking Only if you are needing help with your work or to report.
  • Do not correct mistakes made by a trainee (Trainee) at training.
  • You are to spectate and observe how a session operates, only.
  • Do not push around other players.
  • During a training session, you are not to go behind the counters and prepare food for yourself or others.
  • Maintain a reasonable distance from trainers and assistants at training sessions.
  • Do not interfere with overall session operations.
Barista Promotion Tips!
  • Be polite even when people are unfortunately are being rude.
  • Once you have Taken someone’s order wait for the barista then give the drink, Food
  • Always Say our phrase like in the quiz
  • Actively work at the café for a minimum of 2 weeks. (As you will be noticed by the staff)
  • Don’t treat spectating training sessions as a priority.
  • Do not ask for promotions.
  • Use good grammar, punctuation, and higher-level vocabulary (not too excessive, though, so low vocabulary people will understand).
  • Be professional.
  • Do not go up to people asking if they want a drink, Let them come to you.
1 Like