Continue sort on homepage pushing our games backwards

2 days ago we had 2 games start gaining players which was great, however yesterday and today both of these games have been pushed back on my “Continue” for no apparant reason requiring me to expand the Continue tab to find them.

Both games shown in the picture were played directly before the most recently played game and yet they are far behind in my played history? This could be doing significant damage to our player retention and it is something that we have completely no control over. I have significant recent playtime in both of these games (20+ minute sessions) and they are being put behind games that I have spent mere seconds in.

Both games are available on all devices (excluding VR) and my co-developers on the projects have experienced the same thing.
This issue is present both on the universal app, chrome, and firefox.

Links to affected games: Point Blank, Lasers

From what I can tell, the Continue sort isn’t sorted by recency at all and rather is mostly just a jumble of the last X games you’ve played. Only the direct last experience you’ve played appears to be sorted based on recency, no clue why that is but it appears to be intentional.

1 Like

This is an expected behavior as Continue sort only displays experiences played in the last 48 hours in descending time order. Experiences order than 48 hours (and < 30 days) are ranked thus time order is not respected.

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.