Appreciate the question. We understand that issues with moderation can disrupt your process and we are working hard to improve velocity and increase accuracy while at the same time maintaining high levels of safety. We have made good progress in a number of areas and will continue to invest in projects like:
- Increased, higher-quality automation to decrease decision time
- Better tooling and education for our moderators to increase precision of moderation and reduce mistakes
- Easier appeal flows so we can quickly correct decisions in case of mistakes