This is not to contest a moderation decision nor is it my place to argue against a moderation decision. Rather, this to shed light on a potential issue involving automated moderation on the platform.
A user (listed privately) recently had their entire account terminated over an infraction involving alleged swearing on voice chat while in an experience on Roblox. This action seems to be atypical versus what users on the platform are used to when it comes to account moderation. Where moderation on your account seems to follow the “Warning > 1-Day > 3-Day > 7-Day > … > Termination”, this specific moment seems to completely skip over what is normally depicted on the platform.
That reason you mentioned generally applies to certain types of moderation cases—specifically things like sexual content or a few other serious violations, as far as I know. But even then, there still seem to be branches depending on how severe the content is. So it’s more about the intensity of the violation, which kind of makes sense.
When it comes to other types of infractions, especially less severe ones, things tend to vary. So when this report gets resolved, I’m not sure exactly what would change. If your account wasn’t hit with extreme actions over something very ordinary or generally acceptable, I’m not quite sure I understand the intention behind filing the bug report.
Ideally, I’d like clarification on this and see whether or not this is, in fact, an issue or if this is intended behavior. Realistically, moderation for situations like this has never led to account termination unless the account has had multiple prior infractions, and in this case the account hasn’t had prior incidents for months now.
Even then, for what I believe to be a minor issue leading to account termination versus an issue such as child endangerment or chargebacks, something just seems off here.
This is one of those cases where you shouldn’t be submitting bug reports on behalf of others:
This is a private moderation concern affecting one singular user. Engineers can only discuss the circumstances of this moderation infraction with the user who received it. For all you know, it’s probably not a bug—there’s a good chance the user received a sum of prior infractions or what they said to cause the termination was something unacceptable.
If a bug report was made every time a user on Twitter complained about being banned, the bug reports category would be a cesspool of garbage. Please refrain from this in future.
Yea that’s probably the case like i already mentioned here:
If you are curious this was the moderator note probably:
Also small note but saying “shit” accidentally isn’t a wrongful ban but it technically did violate their rules under swearing but i don’t know about the harassment part. Violations depend on previous moderation actions on record
Like I said, I’m not here to go and discuss nor argue about moderation decisions, and if it’s ever stated that this action was justified, I’m not gonna try and up the stakes in the situation. I’ve been on the platform for years and feel as though this action’s atypical path warranted at least clarification on an employee’s part just to ensure that Roblox’s AI moderation is up-to-code. Obviously, my account is in good standing at the moment, so I can’t utilize anything at my disposal to create this report.
Yeah no, it’s not wrongful and that’s why I’m not contesting the decision at all, just the fact that it seemingly led to account termination for an account that hasn’t had prior moderation on it for months.
