Salutations! Our apologies for the late reply.
Thanks for bringing this to our attention.
A ticket was filed, but we need more information about it.
Is this issue still happening at your end?
If so, please provide a Log File so we can be able to investigate it right away!
If you need assistance or info on how to get this file, please refer to the How to Find Log Files - Bug Reports - Developer Forum | Roblox
Thanks for understanding!
Have A Nice Day!