GetProductInfo.IconImageAssetId Bad Aspect Ratio

MarketplaceService:GetProductInfo(PRODUCT_ID, Enum.InfoType.Product).IconImageAssetId is returning some deformed version of the Developer Product image. The images were all uploaded as 100px x 100px, I also tried 150px x 150px, same issue.

image

This only seems to happen when fetching IconImageAssetId for Enum.InfoType.Product. Enum.InfoType.GamePass returns an image with the expected aspect ratio:
image

4 Likes

Sorry to necropost this thread after 2+ years -

I am on the “finish line” for my game where I am beginning to upload image assets for my Gamepasses and Devproducts, and I am also encountering this issue 2+ years after this was pointed out. This is driving me nuts and I don’t want to have to upload images just to mitigate this issue; it doesn’t help either that this is the single, outstanding issue that is preventing me from releasing my game.

Has anyone found a workaround to this?

The images I believe are compressed to quickly load any prompts associated with them in-game and on the website.