Grant Moderators Access to the "Bans" Page in Roblox Games

Dear Roblox Team,

I am writing to propose a new feature that would greatly benefit the moderation and management of Roblox games. Currently, only developers have access to the “Bans” page within a game. I suggest that Roblox should allow a designated group of users, such as moderators, to access this page.

Rationale: This feature would be incredibly advantageous for game administrators and developers. By granting moderators access to the “Bans” page, it would remove the responsibility from developers to create and manage ban systems themselves. Instead, moderators could efficiently manage bans directly from the website, significantly streamlining the process.

Benefits:

  1. Efficient Management: Moderators could ban, kick, and unban players directly from the website, without the need to be in-game or at a computer.
  2. Reduced Developer Workload: Developers would no longer need to build and maintain custom ban systems, allowing them to focus on other aspects of game development.
  3. Increased Responsiveness: Moderators could address rule violations more swiftly, enhancing the overall gaming experience for players.
  4. Safety Precautions: Implementing limitations, such as allowing moderators to ban only a certain number of players per hour, would prevent abuse of the feature and ensure fair use.

Thank you for considering this proposal. I believe this feature would significantly improve the moderation capabilities within Roblox games and contribute to a safer and more enjoyable environment for all players.

12 Likes

Hey there, this was covered in a recent creator AMA:

We’ll be shipping this feature soon™.

13 Likes

Hey @Tellygum (and @Coasterteam who asked the AMA question above),

We just shipped this feature, there is now a new permission checkbox available that gives access to the “Bans” page, separately from the edit/publish experience permissions. You can toggle it on the new roles on Creator Hub:

When this permission is granted, it only gives permission to view/manage “Bans” (not editing/publish experiences).

:information_source: Note that people who have the “edit/publish all group experiences” permission will also automatically have the ability to use the “Bans” page as well, similar to the status quo today. This may be changed and/or better called out in the permission UI in the future.

We also automatically migrated all pre-existing roles on Creator Hub that had the edit/publish checkbox ticked to now also have this new one ticked.

Thanks for your feature request and let us know if you have any feedback.

8 Likes

:warning: This has been temporarily reverted, we saw some issues with this rollout where some users lost their pre-existing moderation page access, which is not intended.

We’ll investigate and follow up with a fix later and let you know when it is re-enabled.

5 Likes

This feature has now been re-enabled, thanks for your patience!

(cc @Coasterteam @Tellygum, and thanks @ChiefWildin who raised the bug we fixed)

Please note that there is a minor product change from my last version of the post above:

:information_source: Note that people who have the “edit/publish all group experiences” permission will also automatically have the ability to use the “Bans” page as well, similar to the status quo today. This may be changed and/or better called out in the permission UI in the future.

3 Likes

Just curious, why aren’t these features separate?

It would take a lot more time due to the fact that legacy edit access (in Group management, on WWW, opposed to modern permission management on Creator Hub) implied “Bans” page access.

We can’t split this up entirely because it would break that legacy path, and there is no obvious migration path for this yet to automatically create modern group roles from legacy group roles. We’re working on the latter, but that’s going to take a lot of engineering work still, and we want to get this improvement out to you today.

Also, people with “edit” access can already go in-game and use the Bans API in-game / publish code to the experience that uses the Bans API currently anyway.

2 Likes