Incorrect Premium Purchase Date Email

Earlier today when I purchased premium I looked at my email to confirm everything was correct, the “Purchased On” part was incorrect stating that the day I brought premium was “Friday, June 15th 2018”.

Edit #1 The date may have been the first time I brought either premium or builders club? Unconfirmed

Expected behavior

The Purchased on section should say today’s date, not “Friday, June 15th 2018”.

A private message is associated with this bug report

5 Likes

I experienced the same thing. I got a premium subscription on January 10, and it says I purchased it on ‘Tuesday, June 7, 2022.’

This is an acknowledgement message. Thank you for the report. We have assigned to our team for further review.

I just bought Roblox Premium and checked the e-mail, it did indeed say 2015! This seems like a bug.

Can vouch for this, free to close as a duplicate thread

My emails show January 1 2024, the first date I bought premium & account creation date

We’ve successfully deployed a fix for this. If you encounter any more issues, don’t hesitate to reach out.

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.