InsertService:GetLatestAssetVersionAsync fails with HTTP 401 on live servers

[Raspy_Pi]

Reproduction Steps

In a roblox game use InsertService:GetLatestAssetVersionAsync

Expected Behavior

To return the latest asset version ID

Actual Behavior

It throws the following error and returns nothing every single time regardless of asset or server.

Currently this prevents us from loading any maps into our game Phantom Forces. Making it completely unplayable.
In the past 30 minutes our player count has dropped 300 players on average and will continue dropping as people are unable to play.

Issue Area: Engine
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2022-11-29 13:11:00 (-08:00)

[Shawnyg]

I kid you not, you sniped me by less than 60 seconds… Same issue on the below thread. It started happening today that I’ve noticed as well.

InsertService GetLatestAssetVersionAsync Returning 401 Unauthorized

Reproduction Steps Call GetLatestAssetVersionAsync() on an asset that you own. In our case, it’s a group-owned asset being called in a group-owned place. It is returning “Request Failed because HTTP 401 (Unatuthorized)” Expected Behavior It to not fail and successfully process the request Actual Behavior It fails returning the HTTP 401 error. Issue Area: Engine Issue Type: Other Impact: High Frequency: Constantly

[litozinnamon]

Yea this is game breaking right now, not sure if we can do much on our end

[jinkiesSc00b]

Thanks for reporting, we’re looking into this bug

[DeFactoCepti]

Issue should be resolved. If it’s still broken, it may simply take a few minutes for changes to reflect locally.

Edit: Affected servers will require a restart to fix the issue. Apologies for the inconvenience

[Raspy_Pi]

The changes fixed the issue, though we had to restart our servers in order for the fix to apply.
Thanks!