Probably the 10th MarketplaceService outage this week. Loving it!
Our game servers are experiencing a widespread issue with MarketplaceService. All active servers are spamming the same error message, and purchases of developer products are failing to complete:
ERROR: Error fetching MarketplaceService receipts: HTTP 500 (Internal Server Error)
This error is appearing repeatedly in every server’s logs, as shown in the attached screenshot, and has persisted for an extended period. The HTTP 500 errors indicate an internal failure on Roblox’s end when fetching purchase receipts.
- Purchases are failing.
- Players are likely unable to complete transactions, resulting in lost sales revenue.
- Negative player experience as purchases either don’t go through or are heavily delayed.
This issue is affecting all active servers simultaneously. This is what feels like the 10th MarketplaceService outage this week, with the service being extremely unstable recently.
Steps to Reproduce:
- Join any active server where a connection to
ProcessReceiptis being made by game scripts. - Observe the server logs: MarketplaceService fails with HTTP 500 errors repeatedly.
- Transactions do not complete successfully.
A private message is associated with this bug report
