We saw a massive spike in PC crash rates today that came out of nowhere for our game Chest Hero Simulator.
We didn’t change anything and this happened well before our update to the game in the afternoon local time (HKT).
We think it could be a server allocation issue? We’ve never seen PC crash rates this high before while Mobile and Tablet crash rates are within the accepted range.
This is heavily impacting our concurrent player count. Hoping we can identify where the issue lies.
Myself and other players are experiencing random crashes at Epic Minigames while on PC using the normal client, where the client just randomly closes itself.
My specs are:
Windows 11
i9 13900KS
64GB DDR5 RAM
RTX 4090
Another player who also had crashing issues had similar specs.
To add on, we experienced this as well for our PC audience. It seems resolved, but maybe Roblox staff could provide some more info on WHY there was this spike?