My running servers crash randomly

Since February 2023, my game’s servers have been crashing after a few minutes (the last time is really random, It can be 30 minutes aprox) and I never found the actual fix of it. From what I noticed, the server seems to crash if theres many players, which means that if there’s only one, I believe that it won’t crash/it will last longer. I am not sure if it’s a roblox issue or my game’s issue (scripting, decimating etc.) However I tried many stuff even contacting professional scripters but I cannot seem to identify the issue. My players report the crashes from every single device, whenever the server crashes, it kicks anyone inside that server. I have no in-depth traces of the crashes, or error logs that could relate to the crashes. When the servers crashes, all the players freeze and then this error appears to the players in the server:

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This is an ongoing issue and I would appreciate A LOT if it gets resolved. Please let me know if there’s anything else I can do and thank you for the help in advance. Any information regarding the source of the crashing or what I can do to prevent the crashing would be greatly appreciated.

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Servers for this place ID are crashing because they are running out of memory (using 6.5Gb).

Please use existing memory tools in Developer Console Developer Console | Documentation - Roblox Creator Hub to find any issues with a specific category

As well as new the Luau VM tool Introducing the Luau VM memory exploration tools if the memory is used by scripts or instances held by scripts.

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We can now see that the ‘out of memory’ crashes in your game have went down to almost 0.

Before that, we saw memory taken by scripts and signals jump up to a few Gb total.

Seems like the issue was resolved and we will be closing this report now.

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