Somewhat recently the bubble chat feature with the new roblox chat stopped working on our custom character.
When switching back to the legacy chat the bubble chat starts working as normal, I can say that there was no change made to any of the bubble chat customisation features or the custom character and the bubble chat feature just stopped working all of a sudden.
Below is the game with the issue:
We add certain text properties to the chat so I disabled these pieces of code and did not notice any changes to the bubble chat.
I’ve tested in a fresh baseplate and confirmed it worked when not using any scripts / custom character - could it just be the character doing this?
We don’t use the ‘StarterCharacter’ in StarterPlayer to spawn a custom character but we rather create one on the server and set the ReplicationFocus and player.Character property manually. This might relate to the issue but i’m not sure.
I’ve changed the Adornee that the bubblechat attaches to multiple times to different parts with no change at all
I was able to reproduce this issue multiple times on an empty baseplate by setting the HumanoidRootPart to a MeshPart as opposed to a regular Part - i’m not sure if this is related. But it looks like, no matter what adornee is set for the bubble chat the HumanoidRootPart HAS to be a regular part rather than a MeshPart
Test Cases:
1 - Empty Baseplate. I was able to see the bubble chat
2 - R15 StarterCharacter. I was able to see the bubble chat
3 - R15 StarterCharacter w/ MeshPart HumanoidRootPart I was unable to see the bubblechat
4 - Custom Model StarterCharacter w/ MeshPart HumanoidRootPart I was unable to see the bubblechat
5 - Custom Model StarterCharacter w/ Part HumanoidRootPart I was able to see the bubblechat
Timeline
19/05/2023 - Issue started
27/05/2023 - Checked issue (still occuring)
02/06/2023 - Checked issue (still occuring)
We’ve been using a custom character with a meshpart rootpart all this time, the issue has only been reported to have started 19/05/2023