I intend to republish it this week as a new item so hopefully it shows up, but I’m concerned with this happening again. Not showing up in the catalog completely kills an items chance of being purchased (It’s for sale, but has 0 sales as a result of no one seeing it).
hi, thanks for reporting this issue. We have fixed this item for you, and our team is actively investigating how this happened. Please let us know if you run into this again in the future.
So this continues to happen for some time after uploading layered clothing specifically. Currently I have this happening to my panda suit Panda Suit - Roblox
This same thing happened last week, but it appeared in recently created after about an hour. Still, an hour delay kills sales from the recently created sort
Marketplace accounts for 83% of my sales. Items going on sale but not displaying absolutely kill my sales and my chances in the algorithm. It’s unacceptable
I’m not sure if this is related but it sounds like what I experienced earlier today.
When I uploaded animations for my game I noticed they weren’t playing so I went to check my inventory and they weren’t in there. Magically after an hour or so went by the animations appeared in my inventory and worked like normal.
Also I don’t know if this is worth noting but when I tried importing these animations in to a rig while they weren’t appearing in my inventory it acted as if I wasn’t the owner of the animations. I was just getting the “Asset is not trusted for this place” message.
I hope this information helps engineers if this is related to the bug
(for clarification - I am talking about the profile inventory. These assets appeared in my “Development Assets” tab in the creator hub when they weren’t appearing in my inventory.)
