Open Cloud Ordered Data Store APIs are down

Bug Reports Cloud Services Bugs
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#1

The open cloud ordered data store apis all return 404 for everything no matter what

They used to work fine, and we used them in a game, but one day they randomly all broke and now return “404 Not Found”
It’s not a permission issue, we tested all the token permission stuff and we never removed a token anyways so it broke randomly

Expected behavior

Being able to use ordered data store open cloud apis

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#2

Hi there,

Can you give us some more details to investigate? According to our telemetry the Open Cloud API for Ordered Data Stores seems to be functioning correctly.

  • When did they randomly break? Did anything in your game change around that time?
  • Is this game the exclusive user for the DataStore(s) in question? Are the keys being modified/deleted by the game code via Lua scripts?
  • Can you try writing a new key and reading it after write is successful? Does that also result in a 404 Not Found?
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#3
  1. We didn’t change anything, it randomly broke around 2/5/2025
  2. The keys are updated by the game yes, we just want to list the entries from open cloud.
  3. All of the endpoints result in a not found:

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#4

Apologies, I just got to this. I was able to reproduce the issue on my end using the V1 endpoints.

Could you switch to using the V2 endpoints? Details can be found in the announcement here - Data Stores v2 Open Cloud APIs are Now in public Beta

Those are working correctly for me, and you should be able to list entries for your use case while we fix the old endpoints.

#5

This should now be patched. I am able to use the v1 endpoints correctly on my end, please check and let me know if these are working for you.