My apologies, I also did not see that there had been further replies! I am turning this thread to tracked so that I should get notifications in future
Yes - I noticed the reception desk collision fidelity issues and found that when they were set to Box the NPC no longer tried to walk through them, so that’s that issue fixed. Only flaw with that is that now you cannot walk ‘inside’ the reception desk or stand behind it due to the entire box now being collidable. A small price to pay though, in my opinion, for continued reliability.§
However, I have still noticed that with 2 stud walls , or even thicker, NPCs are still liable to get stuck. This is making me more inclined to create my own A* path finding system as has been mentioned before. I would be very grateful if anybody had their own system they would be willing to share, to give me a pointer in the right direction of how to successfully create one. I have tried a couple of times, but gotten nowhere. Currently I am trying to watch videos of A* implementations in other languages to try and convert into Roblox.
Many thanks for the continued support on this thread - much appreciated.