Roblox crashes when attempting to launch it

Bug Reports Engine Bugs
#1

PC Info: Windows 11, 22H2
Impact: Medium
Frequency: Consistently
Date First Experienced: 5/11/23
Date Last Experienced: 5/12/23

Reproduction Steps:

  1. Open up Roblox Player
  2. Wait for it to crash

Here is a video showing the issue:

Expected Behavior: Roblox should launch normally
Actual Behavior: Roblox either crashes, just runs on the background or launches to a white screen and then crashes.

Workaround: While not a perfect workaround; you can use the Roblox UWP (Universal Windows Platform or simply Microsoft store app) app to play Roblox. Read the solution of this post for the fix. Roblox crashes or does not launch · pizzaboxer/bloxstrap Wiki (github.com) may also have more fixes.

Log/dump files posted here: https://devforum.roblox.com/t/crash-dumps/2335358

14 Likes
#2

We’ve filed a ticket into our internal database for this issue, and we will update you when we have further information!

Thanks for the report!

4 Likes
#3

I hope they fix it soon . It’s been over a week for me

4 Likes
#4

Hello Focia19 :wave:, I too report about this: https://devforum.roblox.com/t/do-something-with-roblox-crashing-to-players/2334827

#5

pretty much the same thing happens to me expect it doesn’t open at all and just turns into a non existent process. reinstalling doesn’t help.

2 Likes
#6

Im experiencing the exact same thing, and I’ve reported it here: Roblox crashes on startup

I do have discovered a workaround for the time being, though. The microsoft store version of Roblox still works.

1 Like
#7

That exact thing happens to me too

1 Like
#8

Same thing happening here, it’s happening to a lot of people all of a sudden after the last update.

I’d think it’s a issue with the latest update rather than Byfron banning all these players who were doing just fine before update.

#9

Roblox seems to run completely fine on the Administrator account. I will be posting here if i figure out what may be causing it

#10

Idk if you guys know this already but if you look at task manager while its trying to start up it starts up as 32-bit for some reason which might cause this problem
32-bit

2 Likes
#11

client is 64-bit for me
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and still running in the background…

#12

maybe some users got falsely detected byfron and it user banned them? thats most likely the issue. im on the admin account and i can launch roblox but from my main account i can’t

1 Like
#13

ive been experiencing this for a couple days now as well. ive switched to the desktop app to play, but so far its not a good alternative for me as it crashes trying to launch a couple times

the furthest ive gotten into a game was when it showed the game itself, but i couldnt move. it crashed afterwards

upd: o… So close…

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now that ive used the desktop app for a while, i tried going back to the site again just to see if it decided to fix itself
turns out instead of showing a white screen or closing outright, it works completely fine for about 5-10 seconds until it crashes. at this point im not sure if its a client thing or an anti-cheat thing (for me at least

4 Likes
#14

i am having this identical issue, After the launcher finishes loading, it opens the roblox lauching (the loading screen) and after few seconds it crashes.To join a game i have to attempt at least 3 times to be succesful. I also crash randomly after certain randomized time.
The replication of this issue is uncertain and random.

1 Like
#15

no this is after you load roblox
the loader itself is 32 bits
just so you know im having the same problems for a week now

#16

The same thing happens to me. I thought it was because I have RE tools installed such as IDA and x64dbg, but uninstalling them didn’t work.

2 Likes
#17

Check out this solution for this problem, It could work for you!

6 Likes
#18

NVM I was wrong. I have no idea how but that actually fixes it LOL

#19

Ive cleared my temp files, updated computer, re-installed Roblox 25 times. Still not working

1 Like
#20

Are you sure you cleared thumbnails? (That seems to be the issue…)

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1 Like