Salutations! Our apologies for the late response.
Thanks for bringing this to our attention.
A ticket was filed, but we need more information about it.
Is this issue still happening at your end?
If so, please provide a Log File so we can investigate it right away!
If you need assistance or info on how to get this file, please refer to the How to Find Log Files - Bug Reports - Developer Forum | Roblox
Thanks for understanding!
Have A Nice Day!