Roblox Player Won't Launch on New Windows 11 PC

I have just unboxed a new Windows 11 PC from Origin PC. I installed nothing onto the PC upon booting it up, I went directly to Roblox and tried to launch a game. I installed the launcher, everything appeared to install just fine. I was able to launch Roblox Studio and use that application, but when it comes to the player, I’m not able to launch that at all. Below is everything I’ve tried to do to fix this issue, but nothing has appeared to work.

  • Uninstall and Reinstall the Application
  • Deleted the Files from my %AppData% Local Folder
  • Ran the Installer as Administrator
  • Ran the Installed Launcher as Administrator
  • Reinstalled Windows
  • Ensured I wasn’t on an Early Access Windows Build
  • Changed My Calendar Date to the Next Day (I have no idea why this was a suggestion)
  • Installed the Microsoft Store App (This has the same issue, I get the white Roblox screen and then the app just closes)

I have done everything I can think of and everything I could find online that was recommended. If anyone else has any other suggestions, I’d really appreciate it. Right now, someone told me to wait one real world day and try again, I’ve seen that’s worked for people in the past (again I don’t know why that would do anything).

Expected behavior

I’d like to install the launcher and then be able to access experiences from the website.

A private message is associated with this bug report

8 Likes

Ditto.

I’m having the exact same problem as this, would really love to have some information regarding this issue. Followed all recommended steps, roblox player is just simply not launching at all. Just got this laptop today as well :confused:

Edition Windows 11 Home
Version 24H2
Installed on ‎1/‎22/‎2025
OS build 26100.2894
Experience Windows Feature Experience Pack 1000.26100.36.0
2 Likes

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue and will start investigating, we will update you when we have further information.

Thanks for flagging!

2 Likes