Hey there, thanks for dropping by another useful tool! This handbook will provide all necessary information that applies to how our group works on Roblox. Also, don’t forget to join the actual group and our official communications server. Happy reading!
Our Group: Click Here!
Vegetarian Eatery: Coming soon…
Game Expectations
This section contains our guidelines that are applied to gameplay. While visiting the eatery or participating in a training, you should always follow these rules.
Our Rules
These are pretty general and should be known about before playing our game.
- Player Apparel: Any outfits or Roblox avatars that feature inappropriate text or images, enlarged cosmetics (3D clothing), or skin-color only clothing should not be equipped. We love for our players to be creative with their avatars, however, anything disturbing to the eye should not be worn.
- Chat Loopholes: Bypassing, spamming, or advertising is strictly prohibited as it creates clutter in our chatbox. The chat feature is used for communication purposes and corrupting it with these loopholes is not allowed.
- Unnecessary Drama: Fighting and arguing with others or peers, distributing group misinformation, and beginning or continuing rumors is prohibited. Placing negativity on our group and community members is not allowed, and all problems you may have with a player/our group should be brought to the attention of a Management member.
- Common Sense: All community and staff members are expected to have a decent level of common sense and maturity. Acknowledging the Roblox Community Standards is also expected since we apply their guidelines to our own rules.
Disciplinary Protocol
Our chain-of-command for moderating rule-breakers.
- Minor Violations: If a staff member deems your violation minor, you will be handled with the following chain: warning, kick, ban.
- Major Violations: If a staff member deems your violation major, you will be handled with the following chain: server ban, ban, permanent ban.
- Severe Violations: If a staff member deems your violation severe, you will be handled with the following chain: permanent ban from Soela and all affiliated groups and a report to Roblox.
More expectations may be provided in the future, however, these are the primary guidelines we focus on. Specific examples of minor, major, and severe violations are provided in our Ban Appeals section.
Training Rundown
This section contains the training information for both our basic and expert training sessions. Each training is broken down into what topics you’ll cover, how many points you need to pass, and common reasons why you could fail.
Basic Training
The initial training you need to pass in order to begin working at the eatery!
Topics Covered
- General Information: Commonly asked questions are answered during this topic.
- Ordering Information: Kitchen mechanics, ordering system, serving system. You will be tested after this information is explained with creating two orders.
- Disciplinary Information: How to handle trollers and exploiters. You will be tested after this information is explained with handling two simulations correctly.
Points Information
- Order Section: By completing both orders provided during this section, you will receive two points.
- Simulation Section: By handling both simulations correctly, you will receive two points.
- Promotion Requirements: If you obtain at least 3/4 points during the training, you will automatically pass the basic training.
Failure Reasons
- Insufficient Points: A common reason why you failed is because you did not receive at least 3/4 points during the training.
- Session Misbehavior: Acting out, being rude to any staff or peers, or causing unnecessary drama is another reason you may be dismissed.
- Prolonged Inactivity: Being unresponsive after AFK time limit has been reached can result in you being removed from the training.
Expert Training
A more complex training that rewards passers with a new rank and panel to use in-game.
- General Information: Commonly asked questions are answered during this topic.
- Job Information: Common duties for a Helper to engage in.
- Kitchen Information: A general walkthrough of where our ingredients are all located via the kitchen or in our garden.
- Disciplinary Information: Differences between minor/major violations explained and our disciplinary protocol for those instances. A test will be distributed at the conclusion of this information being shared.
Points Information
- Knowledge Test: By completing this entire test, there is a possibility you can gain up to six points!
- Promotion Requirements: If you obtain at least 5/6 points from completing the knowledge test, you will be promoted to Expert Helper.
- Insufficient Points: A common reason why you failed is because you did not receive at least 5/6 points during the training.
- Session Misbehavior: Acting out, being rude to any staff or peers, or causing unnecessary drama is another reason you may be dismissed.
- Prolonged Inactivity: Being unresponsive after AFK time limit has been reached can result in you being removed from the training.
- Cheating: Asking fellow peers via private chat for the answers on the test will automatically dismiss you from the training. Use your resources!
Additional training may be offered in the future of Soela, however, these are the current opportunities we offer to our community.
Rank Information
This section contains all of our ranks and their descriptions. Most of the ranks we have in our group include the responsibilities of their role, which is provided in their description.
Neutral Roles
General roles that have no responsibilities.
- Community: First role you receive upon joining the group. Community members are able to attend a training session if they are interested in becoming a Helper.
- Noted Guest: Role is rewarded to individuals that have contributed to Soela via development or are former Executive+ staff members. Noted Guests have the opportunity to become a tester for our in-game updates.
- Partner: This role is attached to individuals who are representing their affiliated group. Partners have equivalent permissions to a Community member.
Staff Roles
Helper roles that have in-game tasks to complete to receive points.
- Trainee: The first staff rank you receive upon passing a basic training session. Trainees are able to access all staff materials in-game and begin regular Helper duties.
- Novice Helper: Trainees who have accumulated 100 points are promoted to Novice Helper. With this, they get a fresh new nametag to attach in-game. Same responsibilities as a Trainee.
- Skilled Helper: Novice Helpers who have accumulated 500 points are promoted to Skilled Helper. With this, they get a fresh new nametag to attach in-game. Same responsibilities as a previous rank.
- Advanced Helper: Skilled Helpers who have accumulated 1000 points are promoted to Advanced Helper. With this, they get a fresh new nametag to attach in-game. In addition to this, Advanced Helpers can attend an expert training session to receive the Expert Helper rank. Same responsibilities as a previous rank.
- Expert Helper: This is the last staff rank you can achieve upon passing an expert training session. Expert Helpers have the opportunity to work efficiently and professionally to be considered for a Management position. They have the same responsibilities as the previous rank, however, have access to warning misbehaving individuals with our disciplinary panel.
Management Roles
Roles that assist with supervising our game and handling Roblox operations.
- Training Assistant: The first management rank you receive from either a promotion (from Expert Helper) or through recruitment opportunities. Training Assistants are tasked with assisting in training sessions, supervising our eatery, and handling minor player reports. Training Assistants must show great activity, dedication, and leadership qualities to receive a promotion to Supervisor.
- Supervisor: Training Assistants who have shown the necessary qualities are promoted to the Supervisor rank. Supervisors are tasked with training in training sessions, hosting frequent shifts, supervising our eatery, and handling minor player reports. Supervisors must show great activity, dedication, and leadership qualities to receive a promotion to Assistant Manager.
- Assistant Manager: Supervisors who have shown the necessary qualities are promoted to the Assistant Manager rank. Assistant Managers are tasked with hosting training sessions, hosting frequent shifts, supervising our eatery, and handling major player reports. Assistant Managers must show great activity, dedication, and leadership qualities to receive a promotion to General Manager.
- General Manager: This is the last management rank you can achieve upon being promoted from Assistant Manager. General Managers are tasked with choosing a sub-department to work in, supervising our eatery, and handling major player reports. General Managers must show great work ethic, cooperation, and leadership qualities to be considered for an Executive position.
Executive Roles
Roles that assist with internal work and handling group operations.
- Executive Assistant: The first executive rank you receive from either a promotion (from General Manager) or through recruitment opportunities. Executive Assistants are required to work within their chosen department and complete weekly tasks to ensure department operations are running smoothly. Executive Assistants must show true devotion, active completion of tasks, and leadership qualities to receive a promotion to Operations Officer.
- Operations Officer: Executive Assistants who have shown the necessary qualities are promoted to the Operations Officer rank. Operations Officers are tasked with leading sub-departments, assisting in their chosen department, and completing weekly tasks to ensure department operations are running smoothly. Operations Officers are the core assistants to Managing Directors and must show true leadership skills in order to receive a promotion to Managing Director.
- Managing Director: The last executive rank you can achieve upon being promoted from Operations Officer or recruitment opportunities. Managing Directors are required to lead their department and oversee sub-departments, assign weekly tasks to department members, and communicate closely with leadership members. Managing Directors may only be promoted to a leadership position if there is a vacant slot.
Developer Rank
Role that assists with making our game the game it is!
- Developer: A role given to individuals who work for the group in the development field. Whether they are a graphic artist, builder, animator, you name it, they are given this role for their contribution. This is mainly a full-time position.
Leadership Roles
Roles that assist with overseeing the group entirely.
- Vice President: The first leadership rank you receive only if decided upon ownership members. Vice Presidents are required to mentor department leaders (Managing Directors) and approve or reject all internal requests. They are prominent in overseeing our departments entirely to ensure all operations are going smoothly.
- President: The second leadership rank you receive only if decided upon ownership members. Presidents are required to focus on community management and approving or rejecting Vice President requests. They are prominent in leading our marketing and social media teams as well as providing updates about the group frequently.
- Co Owner: The third leadership rank you can receive only if decided by the Owner. Co Owners manage our leadership staff members and all group operations. They are to aid the Owner with development, managing the group, and actively providing guidance to all leadership.
- Owner: The last leadership rank, and yes, it’s not obtainable. The Owner is responsible for managing the group entirely.
New ranks may be introduced in the future of Soela’s operations, and some ranks may be changed over time, if necessary.
Ban Appeals
Coming soon.
Partnership Manual
Coming soon.
Thanks again for reading through our handbook, it shows you are interested in our group, and we appreciate that! If you have any further questions that you need answers to, don’t hesitate to reach out to a Management member.