Hello, I keep getting these messages every day with the same id and game and the game does NOT collect any data, if I ignore will something happen, I have a feeling that someone is finding a method to ban users because why would this be spammed?
I couldn’t find the right category
What does the actual message say? Can you show?
Ah wait, I see the issue. Does your game have a datastore? Someone has requested for you to remove their data from your experience. Find that player’s userid in your datastore and remove his data if he’s in there. Or if you wanna be safer just reset the datastore entirely by changing the name. Basically, the player deleted his account. And roblox therefore must delete any trace of data they had in any experiences aswell. That’s why this is happening. You can try using a plugin aswell for removing data from datastores.
The game does not collect any data, had to private the game but still continued, i might think it could be the admin panel but because that doesn’t do anything unless you ban someone which i never banned anyone, might be the Quenty Soft Shutdown because it does store player names to restart with those players in the new server, but however i cant seem to change the datastore, there’s so many different things in this code that confuses me, the model I’m using is https://create.roblox.com/store/asset/9976385594/
Anything that stores anything of the player is basically the problem I believe, try to find the player’s stuff in there and delete it. I’m pretty sure roblox might take action if you haven’t done anything, you could try contacting roblox support possibly.
I think this can help: GDPR Request - What do I do? - #6 by inoobe_xi I assume by the hearts it worked or…? Video is private I guess there’s no tutorial D: If you were using profileservice this would’ve been a much easier fix though
profile:AddUserId() -- GDPR compliance
profile:RemoveUserId()yeah i cant connect to the datastore i do not know the datastore name in that softshutdown model it seems, and i saw the code removes the player out of the datastore so i don’t think i need to worry? searched the user in the editor plugin its nowhere
Well are they still spamming you? If not that means yeah you’re fine now, if they’re maybe try appealing to roblox support and tell them that you removed any data from that id.
click ctrl shift f and look for ‘:GetDatastore(’, thats how youll find every datastore in your game, now just change the names, publish and ur free to go. Also if your game is private it shouldnt be a problem and i dont think roblox is going to take action.
But by changing the name of the datastore that’ll wipe all other people’s data out too, I don’t know if that’s the best idea.
he said his game doesn’t use datastores and the only ones he has are the admin ones that he doesn’t know anything about so I don’t think its a problem
Yeah, i checked the user is nowhere in the datastore, do i just ignore or support page, i have gone to support and chose Data Privacy Requests and Other Privacy Request because there wasn’t any category for devs?
if he has no data or if you changed it already just ignore it
Ok, thanks everyone for helping me out, il mark this as solved.
Yeah, also if they do anything like take down your game then appeal to roblox support. Don’t appeal yet actually.
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