Can you hear any sound on ROBLOX? It might be because you have it muted on you sound device settings. Could right click the sound icon, open volume controller, and turn ROBLOX up to the highest point it can be with the system.
Though, what device are you experiencing this on…?
That isn’t the problem. I can hear other sounds such as music, etc. in game, but sounds that are created by me I can’t seem to make out.
I can confirm I (as of yesterday) am getting the same exact issue. I’ll elaborate more.
It seems that audio played in the Workspace (avatar oofs, car engine sounds, sounds parented to parts, etc) is insanely quiet, whereas non-3d sounds (sounds not played under workspace - music, UI sound effects, etc) are played at a regular volume. This occurs in literally any game I join.
I noticed the issue when I was playing a flight simulator that I play often - the jet’s turbine engines sounded painfully quiet, even though I was at max volume. UI sounds and the bg music were perfectly fine. I checked the game’s “last updated” information and it had not been updated, leading me to think it was a Roblox-related issue.
So, I joined a few other games and noticed the same issue. I played Miners haven, same deal - my avatar sounds were insanely muted, and other workspace-parented sounds were quite hard to hear.
I even tested it on my own game - I have a test round where random bigheads/biggerheads spawn on a baseplate, and stepping on them makes a variable pitched OOF sound. They are much quieter than they were 2 days ago.
EDIT : After some more experimenting, it seems to only affect certain sounds and some people. I’m not exactly sure why this is.
EDIT 2 : Managed to get a semi-repro of the issue with avatar sounds, notice how the sounds get loud when completely zoomed in with the camera facing upwards, but the sounds are quieter otherwise regardless of distance of camera from the avatar.
You should file this as a separate bug report under Engine Bugs with a clear repro file, then engineering can take a look at it.
Yeah I plan to, I’m just having trouble making a 100% reproducible clear repro for it. The behavior seems to be a bit random.
To be clear, this change only impacts sounds generated by your character.
If there’s an issue with sounds not generated by your character, that’s probably unrelated and we will take a look separately.
Are there any plans to address the issues with avatar sound volume, as demonstrated in my repro video?
Hi, when did this issue start happening for you? What is the latest Windows update you have installed?
This started happening ~2 days ago, when I started noticing various game sounds were quieter than usual.
Windows 10, Version 1903; Build 19013.1122. This could be related, I haven’t tested/tried reproducing this issue yet on any of my other devices. I can test it on my desktop as well if you would like, to eliminate the possibility of a recent windows update breaking the functionality.
Yes, if you could please try on a different Windows update version that would be very helpful. KB4515384 had a bug that was fixed in KB4517211 that had symptoms a little similar to your description. I’d like to make sure they haven’t done it again :). Is 19013.1122 an insider’s preview?
I’ll be sure to run the tests on my win7 machine tomorrow, and I’ll temporarily switch to a public build of Win10 as well to test it.
Indeed it is. This might be the reason why, microsoft may have tinkered with an API or somesuch resulting in the behavior I described.
Managed to get another video of this issue, again using windows build 1903.1122. Notice how all the sounds are quiet/have a watered down effect, vs sounding normal when fully zoomed into the avatar:
I have the followup regarding this issue.
I updated my install of windows to Version 1903 build 19025.1051 (still a beta build), and the issue was fixed.
It seems that there may have been a regression in regards to the bug you mentioned in build 19013.1122, as the issue does not exist on 19025.1051.
I ran the tests on my win7 machine, and the issue did not occur on it. I asked a friend of mine who has a recent public (non-beta) build of win10 on their machine, and they were not experiencing the issues I was.
Thanks!
So it sounds like this is a Windows insider build issue that has been fixed and therefore does not need any further investigation.
Please let us know if you see this or similar problems on a shipping version of Windows.
A nice change, but I have a question.
How will sounds that are not built in ( e.g music, gunfire etc.) be heard on the client. Because (I may have misunderstood) this new script listens to humanoid events and then plays the sounds.
Will custom sounds also have custom events, or will the server replicate these to the client as normal?
Amazing! 
It is very useful, personally it bothers me that it would be in the head
I love it when I see and Hear about optimization…pun intended
This is an amazing update. I don’t focus much on sound when it comes to games, but other developers do. I think this will be very useful. Thank you!
I noticed that when using an R6 avatar, you can’t hear your footsteps until you jump or do any other action. I can’t upload a video of this bug, because i don’t have any screen recording software and Roblox video recorder saves files in .wmv, which cannot be uploaded here.
Please use Platform Feedback to file bugs and feature requests.