Reproduction Steps
I ran 2 sponsored ads today for a combined spend of 40k Robux. Both ads stopped after just a few hours, meaning I only got a small fraction of the players that I paid for. This really hurts the launch of the game.
There are no reproduction steps of note beyond simply running a sponsored ad and watching it stop very early.
Expected Behavior
I expected my sponsored ads to run for a full 24 hours before stopping.
Actual Behavior
My sponsored ads stopped very early, after just a few hours, they are now stuck and have not completed.
Workaround
No work around. I have to keep throwing more money at it and hope that it sticks. Also no idea on timescales for a refund to free up the funds again to run more ads.
Issue Area: Roblox Website
Page URL: Roblox
Impact: Very High
Frequency: Constantly
Date First Experienced: 2022-09-07 00:09:00 (+01:00)
Date Last Experienced: 2022-09-07 00:09:00 (+01:00)
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