Sword model exported to Roblox with missing part!

Hi, I bought a model from someone and they sent it to me in a blender format. I exported it to Roblox and it comes out with a missing part in it. I have tried to fix it but nothing seems to work.

Image of issue:
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See if this helps!

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I am getting these errors when exporting to Roblox:
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Make sure the texture is not a .mtl. Instead, a .jpg .png etc. Make sure it also has the same name as the model and was exported in the same spot. When you click a mesh part, there is an option called TextureID. Try putting the texture there manually.

As far as that missing part goes, in Blender hit the tab button to go into edit mode. Hit A so everything is selected. Then, hit Ctrl + N. This will make all vertices normal. If a face is darker than others, that means it isn’t normal. Someones you’ll have to manually go in and fix it. After that, insert the Solidfy modifier.

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