Welcome
Welcome to the official handbook for Synthaly Games!
Synthaly Games is a dynamic and innovative game development company operating both within and beyond the realms of the Roblox platform. We are dedicated to creating immersive and captivating gaming experiences that transport players to new and exciting worlds.
We are always looking for people to join our team. To do so, you can join our communications server for more information.
A small list of what we will talk about in this handbook:
- Rules and Regulations
- Chain of Command
- How to join our ranks
- Staff conduct
- Promotion Guide
- Sessions
- Gamepass Admins
- Contact
- Important links
This is a basic list of what we will explain in this document; we will go into detail for every topic.
Rules and Regulations
We will now be going on what you aren’t allowed to do in our group; not abiding by the below-listed rules may result in moderation taken against you by our group moderation, not Roblox moderation. If you see someone breaking Roblox TOS, be sure to report them to Roblox first, and then you will be able to report it to us.
Rules:
- Always follow Roblox Terms of Service.
- Always be respectful to any member of the group, no matter their rank.
- No NSFW content
Trolling is prohibited to a certain extent. - Abuse of your rank is not allowed.
- Do not share confidential information.
- All resources used by Synthaly Games are our property and are not to be used anywhere else or copied as such.
- Do not cause drama within our community.
- English only; this is so everyone can understand what you are saying.
- Minimum usage of privileges (exempt from ownership ranks)
- Exploiting or bug usage will result in a permanent ban from our games related to the group.
Regulations:
- Always follow the chain of command.
- Always report violations of the rules and regulations made by users.
- Do not argue with moderators.
- No disturbing sessions
- Do not disturb departments with their work.
- Do not disturb staff when they are on duty.
Moderation punishments:
Moderators and different departments can hand out these punishments when they are deemed needed.
- Strike/Warning: Used to warn a member that their behavior is not tolerated and that it will result in moderative actions taken against them if they decide to continue their behavior.
- Demotion: If carried out, your rank will be lowered; this can be due to various reasons.
- Termination: When carried out, you may be terminated from the staff team or a department.
- Kick: When carried out, you will be kicked from an experience, but on most occasions, you will be able to join back.
- Time ban: When carried out, you will be temporarily banned from the experience.
- Permanent ban: When carried out, you will be permanently banned from the experience.
Appeals:
You can appeal most moderative actions taken against you unless stated otherwise.
Chain of Command
Here at Synthaly Games, we have a chain of command to ensure that you always get the best help at all times and that our higher-ranking staff doesn’t have to answer every single question.
This will also be used as a ranking order; for example, normal staff (LR) may be under the supervision of a staff supervisor (MR).
Neutral Ranks:
Community Member
Honored Member
Gamepass Admin
Content Creator
Low Ranks:
Trial Moderator
Moderation Team
Middle Ranks:
Administration Team
Senior Administrator
High Ranks:
Trust & Safety Lead
Community Manager
Development Team
Ownership Ranks:
Co-Owner
/home/owner
/root/
How to Join Our Team
More information about our hiring process can be found in our communications server, linked down below by the important links category, or you can choose to purchase a rank and receive a high rank without doing any application at all!
For information on how to become a Gamepass admin, please view the Gamepass admin information listed below.
Staff Conduct
When working as a staff member for Synthaly Games, you are expected to be as professional as possible at all times, along with some other rules of conduct that you are expected to follow at all times. These rules of conduct are listed below:
- Correct English
- Professionalism
- Follow the chain of command.
- Communicate when needed
- Good activity
- Able to complete quota’s
The management team has full authorization to take action against you without notice.
Promotion Guide
Who doesn’t like a promotion? As such, you can be promoted within our group if you pass trainings or if you are very active and complete your quotas every week!
I will now explain the basic requirements to be eligible for a promotion. This does not mean that if you meet all these requirements, you will be automatically promoted!
I will now go over the basic requirements for a promotion within LR, MR, HR, and SHR. Ownership ranks will be excluded due to being handpicked by the President and the Vice President.
LR Promotion Requirements:
- Professionalism
- Good knowledge
- Correct English
- Activity
MR Promotion Requirements:
- Professionalism
- Good knowledge
- Correct English
- Good activity
- Able to complete quota’s
- Good communication
HR Promotion Requirements:
The requirements to become a SHR are not public information at this point in time due to most of these positions being handpicked by Ownership Ranks.
Sessions
Sessions may be hosted by MR+; these sessions are announced when they happen and they always happen via a schedule. Some days and times there may not be sessions hosted; do not worry, this is usual as some of our staff may be unavailable or there is a company-wide inactivity notice. For example, during holidays, these may last a day to 3 days.
During sessions, you are not to disturb the session at all, meaning you request permission to speak before asking a question to a trainer.
During a session, there will be multiple rules for trainers and staff members who are associated with the session. I will now go over them shortly:
- Host: responsible for handling the entire training session and ensuring the training operations run smoothly.
- Co-host: assists the host with monitoring staff and occasionally leading the training in the absence of training.
- Overseer: supervises the training and reports any unusual activity to the host.
They have the authority to override the host’s actions. - Ranker: This user is responsible for ranking all passed trainees at the end of the session.
- Trainer: The trainers are responsible for delivering information to the trainees.
- Assistant: These are helpers who assist the trainers in answering PTS and help during troll tests.
- Spectator: Spectators overview the training behind the history and trainers in order to gain a solid understanding of training procedures.
It is recommended to join 10 minutes prior to the start of the start of the session…
Once disconnected, you will not be able to rejoin the session.
When attending, you may be dismissed, and you won’t pass the session and, as such, won’t be ranked. The host has all authority to dismiss you for any valid reason.
Gamepass Admins
We at Synthaly give players the option to buy admin commands. Based on our experiences, these people are not part of our staff team, and if they claim to be, please report them to our actual staff.
Ways to become a Gamepass admin:
- Attending giveaways and events
- Buying the gamepass can be found at important links.
Reminder: All rules apply to these people too; they are not permitted to abuse your commands. If they do, report them to staff.
Contact
If you have a question or concern, contact any of our high-ranking staff listed below!
Ownership Team:
- Founder & CEO (@Kyniant)
- Co-Founder (@Graysonworld)
- Ownership Assistant (@abcfamfiv12)
Development Team:
- Developer (@avasyzz)
Human Resources:
- Lead (@Jazminelovescupcakes)
- Co-Lead (@videogame_freak091)
- Department Members (@GhoulTusk)
Public Relations:
- Lead (@aqeqry)
For any questions, please follow the chain of command.
Read Departments for more information about the departments.
Important [links]
Visit our main game (Roblox: Synthaly Universe)
Join our communications server (Discord: Synthaly Games™)
You can purchase Gamepass Admin (Roblox: Gamepass Admin)
Join our official Roblox group (Roblox: Synthaly Games)
Validation
Created by: @Kyniant, Founder & CEO.
Approved by: @Synthaly, Internal Roots.
Under the authorization of: The Ownership Team.
Final note: We hope that this guide has explained everything. For any questions, reach out to the appropriate people so we can help you further.