When going to change my game thumbnail I see this error, “Oh noes!
Could not load this page, please try again later.”
Page URL: https://create.roblox.com/dashboard/creations/experiences/5633314814/places/16330612800/thumbnails
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I got the same issue, the feature works on none of my games.
1 Like
Also reproducing this on: https://create.roblox.com/dashboard/creations/experiences/383310974/places/920587237/thumbnails
Same issue here.
It’s really frustrating, especially since I just launched an update, no new thumbnail means lower engagement. is happening while i launched an update and no new thumbnail = lower engagement
Same issue is happening in my games. Cannot access the thumbnail page:
We are experiencing the same issue.
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Thank you for reporting. The team is actively working on a fix and we’ll post here again when it is released.
3 Likes
Experiencing the same issue! Thanks for the quick acknowledgement.
Found an additional report on this issue that can be closed out:
Are you getting onto the Thumbnail A/B testing page?
Appears to be fixed on my end, thank you.
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Can confirm the same thing. Cheers for the quick fix
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A fix was released, thank you for confirming it’s working now.
1 Like