Unable to Authenticate Request When Accessing Roblox Website

[JuanGamerPlayz_RBLX (Juan)]

Issue Description

Every time I try to open the Roblox website, I receive the following error message:

{"errors":[{"code":0,"message":"Unable to authenticate request."}]}

This prevents me from accessing my account or any page on the site.

Reproduction Steps

1. Open a web browser (e.g., Chrome, Firefox, Edge).
2. Go to https://www.roblox.com.
3. The error message appears instead of the website loading.

Expected Behavior

The Roblox website should load properly, allowing me to sign in and browse as usual.

Visual Aids:

[JuanGamerPlayz_RBLX (Juan)]

It appears that this problem is occurring because Roblox is facing problems.

[Sim_Q1 (Sim)]

I’d say they have already gotten 100+ reports about this.

[Voleraii]

just chiming in to say it’s happening to me as well

[VaderTwin831]

i having the same problem as wall

[KevinImanoo (AsterDisks)]

It doesn’t happen to me , look like i’m fixed

Why not deleting cookies

[starhiker13]

Thanks for reaching out. This issue should be resolved now and no longer occur. Do let us know if you are still experiencing the issue.