Unable to view Developer Products or create new products

[hellohouhou (Superfan)]

Developer Products are not loading for our experience

We could not see the products that we have uploaded before on the website. In the studio, it also failed to load the products, and when we created new products, it showed an error.

Expected behavior

We want to see all the products and create new products.

Thanks!

[bvetterdays (roman)]

Already reported:

Dev Product has a null product ID, completely breaks the dev products page for our game

When going to the Monetization → Developer Products page for our game, the page says that I haven’t created any dev products yet. Refreshing the page, clearing browser cache, and going to the next page does not fix anything: [image] Since all I was trying to do was get the asset ID of the developer product I’m using, I ran the following code snippet in the command line while editing the production game: local products = game.MarketplaceService:GetDeveloperProductsAsync() repeat for _, en…

Going to mention @HighwireAerialist even though they haven’t been online for a while as they addressed a similar issue:

Developer Products Page Not Loading

Can you check again today to see if this is reproducing for you right now? We’ve had some API issues throughout the weekend, and I’m unable to reproduce as of now.

It’s disappointing that this hasn’t been resolved despite being reported months ago; quite a severe issue

[hellohouhou (Superfan)]

Thanks, we have had the issue for 3 weeks. Hope it could be resolved quickly.

[TheDCraft]

Here’s a plugin that should help until this it’s fixed, however this has been an issue for a long time and still not fixed.

Creator Hub - Store

[theworkbranch (MET_yamam)]

Ugh, this is so annoying @Roblox needs to fix this.

[theworkbranch (MET_yamam)]

@oldmannt
This is a roblox bug, it seems to occur for me when I got over 20 or 25 I think devproducts. Now I can’t edit them!

[burstlimite]

Hi - i’m pushing out a short term fix to unblock this page. This is because at some point, a developer product was created and a subsequent call to create the economy product (a separate entity) failed. Because these operations aren’t atomic, your game is left in a state where some dev products don’t have corresponding economy products.

I am pushing a fix to filter out faulty products so this page loads correctly. However, this comes with the caveat that the names used by the faulty dev product cannot be reused again until a long term fix is established.