Using image in SetTeleportGui causes asset loading to fail

[brinkokevin]

Reproduction Steps

1. Create a UI where an image is used
2. Set it as teleport gui with TeleportService:SetTeleportGui
3. Teleport to a different place

Open source place: Image loading bug - Roblox

Expected Behavior

The image should not fail to load after teleporting

Actual Behavior

Using an image in TeleportService:SetTeleportGui causes the image loading to fail after teleporting

Attempting to call ContentProvider:PreloadAsync after teleporting returns Enum.AssetFetchStatus.Failure for the given image.

Workaround
Removing the image from TeleportGui fixes the issue.

Issue Area: Engine
Issue Type: Display
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2022-10-24 00:10:00 (+02:00)
Date Last Experienced: 2022-10-30 00:10:00 (+02:00)

[valeristx (Valerist)]

I can confirm that this is indeed still an issue, which breaks immersion in one of my own games. For me, this issue started happening on the 25th of October and has yet to be fixed.

[ArtemisTheDeer (Artemis)]

Can confirm, one of our images in our loading screen fails to load into a different place after setting the GUI.

[RMofSBI]

I reuploaded my teleport gui image after experiencing this bug for awhile now, and they all load with a white blank image now… very disruptive. As well as the GUI rescaling to the top left and then rescaling back to full screen during the teleport.

This has also been experienced here:

Teleport Gui resizing/loading Visual Error

I found this video example in another post, and is taken from a popular game called Doors, so I assume they know what they are doing… and as you can see it does the same effect as what we are experiencing. Just wanted to throw this out there and get some attention on it. I’m hoping @Bug-Support can maybe chime in on if this is expected behavior and why some are experiencing it and not others.

[Mewious]

can confirm its very annoying to see this, and screen size flash issue as well

TeleportGUI Not displaying images on teleport

This has been reported here, hopefully fixes soon:

[thirdtakeonit]

Thank you for reporting this issue! We’ll follow up when we have an update for you.

[music_man1996]

Hey everyone, just circling back here, is this still an issue?

[Mewious]

Nope everything works fine was solved a few months back