Using Mac Shortcut to Change Keyboard Language Breaks Mouse

Issue Type: Other
Impact: Low
Frequency: Sometimes
Date First Experienced:
Date Last Experienced:

Reproduction Steps:
Using a Mac with the ability to quickly switch the keyboard language using the fn key, press it. The mouse will no longer move properly. Events like PointerAction appear to work correctly still.

Expected Behavior:
I expect for the mouse to continue working as normal.

Actual Behavior:
The mouse will not move properly and the client needs to be restarted.

In the video I attempt to move my mouse after changing the language, but it is not working as shown.

Workaround:

3 Likes

THANK YOU!!! Someone FINALLY reported this! Sometimes after a different window (zoom meeting popup etc) shows up on my screen the mouse glitches (like yours).

I found a workaround for this though, switch to a different tab (using Command + Tab) then switch back to roblox again and move your cursor to the leaderboard scrolling place, and scroll using click, it should fix it up.

if there is no scrolling option because game isn’t that big than idk what to say.

= so basically, if another window pops up during your playing it just mouse glitch =

Thanks for the report! We’ve filed a ticket to our internal database and we’ll follow up when we have an update for you.

1 Like