Visitors SHOULDN’T Be Able to Reply at International Categories

Ever since Roblox has been known around the globe, it is quite possible to see many developers from other engines get such interest and discover how you can express yourself, produce such a prototype or a fun experience for everyone to try out and learn more about Roblox engine APIs through the well-known source which is “Developer Forum”. Whether you need help or would like to know a specific update for the game engine/system, Developer Forum is the first option and source to be searched.

However, when it comes to being a large platform, a large community, it is possible to analyze that there would be bad apples who may want to do pranks for attention or for just a desire to make a challenge of getting suspended to see what happens. The possibilities for them are huge, especially without any post-approval program being implemented overall whenever deciding to create a topic.

If logging into the website, we have a “workaround” to avoid, trust levels. The trust levels define what roles and permissions we have and apply on the forum, for instance: Members can like and private message other users. Ultimately, this can slightly lower the situation for forum users that keeps seeing this insignificant behavior, although one thing that no one seemed to notice is that the “trollers” are able fully to show their powers through international categories.

As a Roblox developer, it is currently too hard to understand how come no one noticed that users with Visitor TL (ie, Trust Level) are able to join international groups and have the freedom to bump old/recent topics and simply comment on them without any step intervening them whatsoever and forum moderators are not able to resolve the issue if being in another language. An example I can provide is that if someone makes a “troll” reply in Portuguese on the PT-BR (Portuguese and Brazilians) community, PTBRDevEngTeam (Developer Engagement Team based for the following local community) doesn’t have the responsibility to take any actions, and yes “outsource” (putting in the quote as not confirming purely) moderators that can manage if being in English. Surely enough automatic translation exists, yet it does not solve as the software can translate in the literal sense and the context of the sentence meant to another response, leading to international users and their communities being vulnerable to these impacts.

If Roblox is able to address this issue, it would improve my experience using the forum because “trollers” wouldn’t be able to comment any longer until being members for their trust level, avoiding some kind of percentage and not seeing much of their appearance once and for all.

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Hard disagree. Joining international communities is already incredibly difficult to the majority of people who aren’t familiar with Discourse and aren’t very proficient in English. Roblox’s biggest goal is to ensure that people from around the world can connect more easily and the TLs are the biggest killer for it.

Enforcing it would cause a lot of communities to essentially end up dead on arrival.

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Look, I respect your honesty and opinion, but it seems like there might be some confusion regarding the topic… Let’s clarify it together!

Firstly, I never mentioned that you have to understand what is the Discourse source and how to use it… Users can join international categories here on Developer Forum as we have a pinned topic on #updates:announcements guiding how it is possible to do. Whether English is not your primary language, commonly, everyone can translate automatically the media and follow along.

Furthermore, as I mentioned in the topic, TLs (ie Trust Levels) are slightly a “workaround” that may help us to avoid such a chaotic situation, but the only thing that triggers me and can cause such a mess (if being shared more and more) is that the Visitor trust level is activated on the international categories, that means that everyone can reply, for instance without any problem. If “trollers” make “troll” messages there in another language, forum moderators may have difficulty comprehending overall and take further action as theorizing that the user is responding with valid information for the post. Additionally, this should’ve been intervened by the Developer Engagement Team from the international community, yet, unfortunately, they do not have the authority or responsibility for it. Upon the results, it could be efficient and better if disable the overall functionality of Visitor TL in these categories and implement the same strategy for default in the website and Members TL can reply (other words for this huge text just applies the same scenario as if someone was using DevForum for the first time and having a limitation for safety reasons).

I hope this makes more sense to you! Let me know if you have a question you would like me to explain deeply. :slightly_smiling_face:

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I probably should’ve gone into more detail here but you’re wrong. As a Polish Community Ambassador, I’ve noticed that a lot of the Polish’s community complaints is the fact that the DevForum is incredibly confusing to those who have never used it or any Discourse forums, especially when they don’t understand enough English to navigate. The only reason a lot of those people even use the forums (as dead as they currently are) is because of us navigating them to it and allowing them to use the forum as visitors.

This might be a rant but for God’s sake just flag the post and move on. The only reason there’s a new “Villain of the Week” is cus people see that everyone and their mother rush to feed the trolls each Saturday and the cycle won’t stop until people stop falling for the troll.

As for Moderation, you’re not giving them enough credit. I feel like you think that Roblox’s in-house moderation team isn’t smart enough to translate the stuff that gets reported to begin with.

Wouldn’t assume anything just cus you see the same 2 people respond to your tickets…

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I agreed, what if troll users came to the post and ruined people who are there, sure you can get the DET’s attention but because of timezones, it 100% doesn’t work, My timezone is GMT (+05:00) (also known as GST, or Gulf Standard Time) and if it’s 10 PM in the UAE, it will be 2 PM in the US (the US Timezone is varied as it’s a massive country) and the timezones is also applied to all the countries in the South America and the North America, and the timezone of Portugal is GMT (+01:00) and if it’s 6 AM, it’s 2 AM in portugal, and they might be sleeping, the devforums moderators needs some rest for god’s sake, and just because they say “Thanks for letting us know, we agree there is an issue, and we’re looking into it” doesn’t mean they’re actually doing that, it’s an automated message when you flag posts for “Other” in every discourse forum

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Thanks for bringing this to our attention, we will investigate.

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Allowing visitor replies today is an intentional decision to help support the growth and onboarding of smaller international communities on the forum. That said, preventing troll/off-topic posts is a priority for us. We really appreciate your feedback on this and it will factor into any changes we decide to make in those categories.

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Here is some bump: I can’t reply at @RUDevelopers at my account named @imagebugtestforums so I think this did get solved?

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If this situation got applied to the other international categories, then we can say that it has been solved. @VSCPlays may you confirm accessing other categories?

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can confirm that you can’t reply to international categories on a visitor account, I made a new one named @GameInspectors and joined Spanish, French and German groups and can’t reply to any topics nor make a new one

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