Voice Chat Starting on 700 Player Servers (Leads to Crashing)

Bug Reports Engine Bugs
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#1

Visual: N/A
(Basically server runs out of memory due to VoiceChat API event though its disabled + 700 Player server shouldn’t (to my knowledge have them)

Direct Links: Provided the repro file, it was happening in here, https://www.roblox.com/games/15578716287/V2-5-Game

DxDiag:
Processor: AMD Ryzen 9 7900X 12-Core Processor (24 CPUs), ~4.7GHz
Memory: 65536MB RAM
Available OS Memory: 64696MB RAM
Page File: 43136MB used, 25655MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
Card name: NVIDIA GeForce RTX 4070 Ti

Expected behavior

700 Players don’t have access to the Audio API since this recent update servers have been crashing ranging from 2 hours to 5 hours. Normal Server used to last 20+ hours.

Using the Microprofile we can see that VoiceChat / Audio API are the leading cause as nothing was added to our game.
Now VoiceChat and the API are both disabled.
Also there is a memory spikes each time player with VC joins the game.

A private message is associated with this bug report

6 Likes
#2

Hi @ash, what is the place_id that has max server size of 700?

#3

Halo, should be here.

If you also need the Universe ID let me know!

#4

Hello, @thisKingKang any discoveries?

#5

Hey @Ashi_Division, thank you for reporting this! We just got a fix out that we believe fixes this, and you should no longer be seeing long CPU time from this script. Would you be able to confirm that this is no longer an issue?

#6

Yep can confirm it doesn’t do this no more!
Thank you again.

On another note,

Can we also get this bug report checked out about VC “Unknown” (Yes thats what it is called in dev console) memory leak once Voice API is enabled?

1 Like