I feel pretty good about that part personally, there’s about ~1100 staff accounts on the forum here, so a significant percentage of our total staff. This is in part because of the bug report improvements that music_man indicated above that we’ve been focusing on for the past couple years. Teams are now closing the loop themselves on bugs in their realm of responsibility. There is of course always a possibility for further improvement in communication, and there are definitely areas that receive more/less staff attention than others.
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