Original Thread: https://devforum.roblox.com/t/http-500-internal-server-error-publish-message-when-adding-certain-model-to-game/
I am trying to insert certain vehicles into my game’s quality assurance plate. However, when I try to publish the game with these specific models, the publish seems to fail and throw an HTTP 500 Internal Server Error error. When I remove the vehicle(s) from the baseplate, the publish successfully goes through.
Our game is decently big, with lots of scripts and features. We have removed a lot of excess scripts, models, terrain, etc., in the past few months to hopefully never run into this issue, but it seems like it hasn’t worked. We have also reviewed the Upload Failed/Place Too Big article by ROBLOX, but it doesn’t help as we have already tried the recommendations provided.
The red arrow/warning line is when I removed the car model. It failed to publish with it in the game, and when I removed it, it published successfully.
Here is a video visualizing the issue:
https://youtu.be/FxP8zjb9GDM
There doesn’t seem to be any valuable feedback from this error message, as it does not tell me precisely the issue. I also duplicated a car later in the video that went through in a publish ten times and published again to visualize that I am not hitting an object/model/mesh limit in the game.
Are we perhaps hitting some invisible limit of object types or are being moderated for mesh names/content?
The .rbxl file is the game itself, as you requested, via a Mediafire link (the file was too large to attach natively here). However, there is something you need to do to replicate this error as the file itself will save without doing anything:
I have attached a .rbxm. It contains 3 models (vehicles). Inserting these vehicles into ServerStorage > Systems > CarModels > CIVILIAN and trying to save/publish will cause it to error. Removing them will cause it to save/publish successfully.
The place file was attached to the internal ticket by a Roblox Staff (@Focia19).
Thank you in advance for any help provided. I will respond quickly to anyone willing to help. Much appreciated.