120 second loading time kicks connecting players from games

Maelstronomer · April 23, 2015, 12:17am

For the last few months I’ve been getting angry messages about how people can’t join my game Pilgrim Islands Reborn. They load, then get kicked mid-load, even though everything is fine, it’s just slower to load.

So I hopped on my other PC - it’s wireless and internet is slower on it. I timed the load time. At exactly 120 seconds from join, it kicked me trying to join my game. It reaches around 40,000 instances, and the loading screen goes away, and the playerlist is slowly loading players and their leaderstats, then it kicks me.

Even if you’re still loading the map successfully, if you’re not FULLY loaded by the time the arbitrary and irritating 120 second timer gets you, it kicks you.

This is very detrimental to games with more than 30k bricks in it loading for people with older wireless connections. I asked the people who have this problem in my game, and they can’t even load Apocalypse Rising - same thing.

Please increase this 120 second timer of doom, or remove it, or anything. I finally replicated this issue after months of getting these messages, when I didn’t use to before.

Extra info:

windows vista + old wireless card has this problem:
speedtest to a near Toronto server shows: Ping 22 ms, Download 38 Mbps, Upload at 18 Mbps
speedtest to a San Francisco server shows: Ping 92 ms, Download 17 Mbps, Upload 10 Mbps
But I think roblox game servers are hosted in different locations, so I can’t really know.

Maelstronomer · April 23, 2015, 12:26am

Extra info:

windows vista + old wireless card has this problem:
speedtest to a near Toronto server shows: Ping 22 ms, Download 38 Mbps, Upload at 18 Mbps
speedtest to a San Francisco server shows: Ping 92 ms, Download 17 Mbps, Upload 10 Mbps
But I think roblox game servers are hosted in different locations, so I can’t really know.

Sharksie · April 23, 2015, 12:37am

I think it should be a property of NetworkServer that we can set to whatever we want

Maelstronomer · April 23, 2015, 6:15pm

This has been killing my game for months, please fix the autokicker when they’re loading just fine, but slower.

[quote]adizamora
I Can’t play the game IDK why, keeps saying “You have lost connection to the game”. But when I play other games, it loads and works fine[/quote]

[quote]Voldemort711
I Can’t play the game IDK why, keeps saying “You have lost connection to the game”. But when I play other games, it loads and works fine. I think i got banned in this gameee HELP[/quote]

[quote]GamingTechTroll
Still cant connect any suggestions?[/quote]

[quote]Archangel731
Anyone know how to remedy the repeat crashing when trying to load the game[/quote]

[quote]I44c
LAZERS! and i can’t join, always shutdowns when the game is almost finishing of loading[/quote]

[quote]EPICGUY10996

I can’t join too…[/quote]

[quote]SplendedPickles
UGHHH I cant join…[/quote]

[quote]NeonParkourKid
I lose connection EVERY SINGLE TIME WHEN I AM ALMOST DONE, AND IT DOSEN’T SAVE! FIX THIS OR KEEP THE THUMBS DOWNS![/quote]

[quote]heatheart63
One of my favorite games.
I can’t just get in.[/quote]

[quote]EPICGUY10996
I keep ########, I don’t know if it is my internet or the game… :I[/quote]

[quote]heatheart63
Damn it.
I can’t even get in the game now.
Oh well…[/quote]

[quote]Leethacksource
i cant join a single server why u do dis game and wifi[/quote]

[quote]Voldemort711
I Keep getting “you lost connection to the game” everytime i play this. I Join several times before i actually get to join a server and play.[/quote]

Maelstronomer · April 23, 2015, 6:49pm

More info from a user affected by this:

RE: RE: Please Help meeee. about PIR

Voldemort711 wrote at 4/23/2015 1:24 PM

SLR. Thank you for replying I Played Apocalypse Rising and it loaded perfectly and fast.

BTW I noticed that too, games that have lots of Bricks like Kingdom Life II and PIR tend to load slowly and I always experience the “You have lost connection to the Game”.

Before I played your game before about 3 weeks ago, I Already encountered the same problem but after joining several times, sometimes I get lucky to successfully join a server in PIR.

But lately, after trying several times. Still I Can’t join. unlike before, i have to repeat 3-4 times. but now even if I try joining several times I Can’t. :((((

Thank you for replyinggg ahaha

On 4/23/2015 at 12:49 PM, Maelstronomer wrote:
Can you play the new map of apocalypse rising? It has a lot of bricks too

I found out that if it takes 120 seconds to load a game, even if you’re still loading it successfully, you get kicked from the game.

On 4/23/2015 at 6:31 AM, Voldemort711 wrote:
I Can’t play the game IDK why, keeps saying “You have lost connection to the game”. But when I play other games, it loads and works fine. I think i got banned in this gameee HELP

I’ve been experiencing this for weeks, i have no idea whats the problem, I have fast internet connection. PIR is the only game that i’m experiencing this problem.

Please helpppp meeeee, i love your game and I built a beautiful ancient city. Please replyyy

Thank youuuuu

zeuxcg · April 23, 2015, 11:08pm

How long does it usually take you on a decent connection to join?

Can you post a screenshot from your game after you joined it with Ctrl+Shift+F3 panel (network stats) up?

EchoReaper · April 23, 2015, 11:19pm

[quote] How long does it usually take you on a decent connection to join?

Can you post a screenshot from your game after you joined it with Ctrl+Shift+F3 panel (network stats) up? [/quote]

A little over thirty seconds – thirty-three to be exact. Internet speed: (D:40 U:70)

Maelstronomer · April 23, 2015, 11:24pm

Game: Pilgrim Islands Reborn - Roblox

Decent connection’s Ctrl+Shift+F3 panel (network stats):

On a decent connection: (actual stopwatch times)
The “splash screen”-like loading popup lasts 5 seconds
The roblox game client runs the black loading screen for 10 seconds
The black loading screen goes away, becomes the skybox, and the playerlist loads for 4 seconds
Then my character loads and I can finally walk around.

On a slower wireless connection: (details in original post)
Black loading screen is ~60 seconds
Skybox screen is ~60 seconds and I start loading the playerlist, then I get kicked from the described time-out.

MrgamesNwatch · April 23, 2015, 11:46pm

Tried it out on my 1Mb connection and ran a stop watch while loading. The 2 tests I did I lost connection right around 113 seconds, it could be the described 120 seconds if anything was gong on before the roblox window opens. Loaded 30k instances and 20k parts before disconnecting

This is usually the case for any large game I try to load, though sometimes I question if I should even have a right to game online with my connection.

RoboYZ · April 25, 2015, 1:23am

This is a known issue. We have a fix in the pipeline.

Maelstronomer · June 26, 2015, 6:31pm

About that fix in the pipeline
Doing a sponsored event, and…

[spoiler]fintro
even with 1 player I still can’t get in. PLEASE STREAMING ON!
1 hour

DrSpoonFace
I CAN’T Join .hahahaha 74th time
1 hour

gracefuljohnnynguyen
wtf i cant connect!
1 hour

mishau123a
You have go to servers with less players or empty servers!
P.S. I got purple lens item…
2 hours

DrSpoonFace
if you can’t connect, your internet is the problem
2 hours

MatrixEffect0101
The people who have connection issues probably have:

a poor computer with a full hard drive
a computer with viruses and malware on it
A bad internet router
3 hours

Ranck2
its not the game, its your internet or your computer.
3 hours

NeoXyrlyss
This game sucks. It doesn’t even want to load, and i have a good PC
4 hours

Roldie1990
why I keep losing connection e.e
4 hours

Horiph
For those who is saying omg this dont work!
DONT PLAY THIS GAME IF IT DOESNOT WORK UR COMPUTER IS WEAK NOT OURS NOOBS BUY GOOD DECENT COMPUTER
4 hours

mishau123a
OMG! I CAN’T JOIN THE GAME AND I WANTED PRIZE
5 hours

LoganJamison
For those having issues joining: Try connecting directly to a game instance. It helps me. c:
5 hours

eyeConspiracy
i can’t load it either…
6 hours

Patz29
why i cant play this Game </3 stuck on loading screen
7 hours

NapoleonFan101
I absolutely loved this game however, as of recent I cannot play it due to the client always giving me the ‘lost connection’. But still one of the greatest, if not best building game!
9 hours

MrWhoey
this server is really bad cause it always lose connection what a bad game
and by the way this is crap!!!
9 hours

Aforcer
I’ll admit that sometimes it loads slow, however once you get into a game and start playing, you realise that this building game is one of the best.
9 hours

xcharIiex
ok imagine if this dumb game would load…
11 hours

ultimate767
Lol, my computer has a heart attack when it tries to load this game, the bad thing is i love this game.
11 hours

Phixfox
U Guys must have bad internet, Because it worked perfectly for me. And I got the boots.
12 hours

tylerbrook13
I loose connection when I’m on laptop!
12 hours

superpizzaman3000
You expect me to go scavenger hunt but the game wont even load
15 hours

KINGWOLFXx
i can’t even join to get the boots…
16 hours

ZumpethicxX
@Freakshowes It might be your computer… And just something, this game is awesome! Hope you can play!
17 hours

Freakshowes
Please help I really want to play this game it looks amazing, But I always lose connection just before I join and ideas?
18 hours

Hotcool22
Can someone tell me why this game wont connect? It used to work but now I can never get on ._.
22 hours
[/spoiler]