Hello, I have a problem
What do you want to achieve? I want to successfully turn of 2 step verification
What is the issue? Even though I have turned off every verification setting, it still gives me the 2 step screen
What solutions have you tried so far? I looked everywhere and tried everything, this seems like a bug
If anyone could help it would be very appreciated
Cools
Maybe try contacting Roblox Support (Support - Roblox). Honestly I don’t have 2-step enabled so Roblox Support is all I think of when I hear that.
Alright, just did. Would that even work though?
They probably will find a solution to your problem but they might take a while to respond.
Maybe your browser is configured to delete cache and cookies upon exit. One of the cookies would be .ROBLOSECURITY with a sepecial hash to determine user session. With the same password and at least one active session, it remains persistent.
I dont remember configuring a browser last time i checked, but since I turned all settings off, it should not make me do 2 step right?
Yup, just got an email saying they have a wide volume of calls
Dang. Hopefully they’ll resolve it soon. You’ll just have to wait and see what happens…
Support actually messgaed me today, and they told me some random stuff about 2 step that I could find on their website
However, I read between the lines and found this
“Additionally, the email address receiving the code will be the one that is currently verified to your account so make sure your email is verified on your account.”
Translated as: If your email isnt verified, you aint getting no 2 step stuff.
Fix: I changed my email to another email, then changed it back so it was unverified
I’m glad you could solve the issue. However, I have to warn you about the security risk with unverified emails. Somebody could simply get their hand on your password and hijack your account. The 2FA window normally comes with a tick box to trust that particular device for one month, which is a much better alternative. If the 2FA still apears after that, then it’s almost certainly the cookie getting wiped. Have you tried different browsers?
To protect the account it’s a modern standard to have some sort of verification. I have 2FA via Google Authenticator or Authy on the phone connected on all my main accounts.
I guess youre right, I will switch it back and see if I can handle it
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