2 Step Issue [False Display of Price]

Bug Reports Purchasing Bugs
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#1

Hello,

I have just tried purchasing a 1,000 Robux asset on Screenshare

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My friend put it up for 1,000 and I pressed it - It gave me the 2 Step option,

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I did NOT press the 479,999 option even once, Roblox did NOT reload the page, it immediately bought the “next best” option.
I would not have cared if somebody sniped the item before me but that doesn’t mean I want to buy the more expensive one.
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13 Likes
#2

Another friend LITERALLY bought the 1,000 Robux one an entire minute after I was “finessed” out of 479,999…

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2 Likes
#3

Thank you for the report. This is an acknowledgement message. We have assigned to our team for further review.

6 Likes
#4

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This is exactly what it told me before giving me the 2 Step Popup.
After typing it in, it bought the wrong serial [for 480x the price] from the wrong person as displayed above.

You can remove the asset from my inventory but I did not mean to purchase it for this price. Thank you for looking into this.

8 Likes
#5

Hi Zenuux,

We appreciate your patience and we apologize for the inconvenience. Rest assured we have refunded your robux and the item is no longer in your inventory. That said, our team is looking into this to ensure this does not occur with other users.

Thank you.

2 Likes
#6

You’re amazing. Thank you, I appreciate it!