2-Step Verification with Email Deactivated by Roblox Support

btw the pin got changed by the hacker so i can’t do that

Contact support to fix that, nothing you can really do. Also sign out of every account that you don’t know.

so i request a Support Ticket for PIN removal so they ask me this


but i don’t have any credit card to buy some robux so how would i make them believe that i was the real owner?

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If you used a robux gift card say that or if you never bought robux before say you don’t have a payment method. If you have a billing email you used when you bought robux, use that.

UPDATE: Got my PIN removed

i do commissions so i don’t have any of that

Congrats, now add your own PIN, I have some tips in a different topic,

You can find it here: You can click here

Or if you want to type it, you can click here or type the link below:

Congrats again, I hope you don’t run into this problem/issue again :slight_smile:.

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Thank you again for helping me man :heart: really a big help

This just happened to me as well. @ExClow3, thank you so much for making this thread. I was panicking until I realized it was happening to others as well <3

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Hi @Jetgoldstarnumber121 i am back once again, my account got hacked. again.

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not to be rude, but did you not secure it after regaining it? if i was in your situation i would’ve immediately gone nuts trying to make it as protected as possible.
for example, did you use the “sign out of all other sessions” option?

i got it back once again, i don’t even know what’s happening but we up!

that’s really the first thing i did

Did you get another email about it?

that time i didn’t, that’s why i got scared and confused but i submit a ticket and its back now

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