2 week old assets suddenly throw `User is not authorized to access Asset` error in live games!

Bug Reports Engine Bugs
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#1

Group models that were uploaded about two weeks ago suddenly (around 6:30 PM EST) started throwing User is not authorized to access Asset errors in methods like InsertService:LoadAsset. These issues happen both in live games and in the studio (command bar, asset manager, etc.). All permissions are correctly set up.

That’s the game where it happens, and that’s one of the models that has this issue.

Other related bug report

3 Likes
Assets Owned Are Unable To Be Inserted
Assets Owned Are Unable To Be Inserted
#2

Same thing happened with us with Regretevator. An asset we insert on runtime with InsertService that is under our group couldn’t load because of the same error.

The Game and The Asset

Seems to be fixed now as of writing

#3

Duplicate, and should be fixed:

Those affected: please respond to the engineer’s most recent replies to help them diagnose the issue :smile:

#4

Duplicate: Assets Owned Are Unable To Be Inserted