3D Avatar preview on the website doesn't display your pose with any WrapLayer/Target avatar items

If I wear any asset with a BaseWrap, the 3D avatar preview doesn’t render any pose for my character.

Expected behavior

This doesn’t occur if I don’t wear any of the newer avatar items that use such instances.


I would both expect and like to be able to wear newer heads or items, while looking the same I would in thumbnails or the 2D preview.

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Hello and thank you for reaching out. Currently when using skinned meshes (such as LC) on the avatar, the 3D thumbnail cannot render poses. This is a limitation of the current format being used to render those 3D thumbnails on the web. There is a longer term goal to move to a new format, but we currently do not have a timeframe for it.

Thank you for understanding and for your patience on this as we are working on bringing many exciting things to the platform

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