403: An error was encountered during authentication + complete outage

[pyxfluff (Pyx)]

Reproduction Steps

Launch a game from the Roblox website.

You may receive an error message.

Expected Behavior

Roblox opens like normal and my game launches.

Actual Behavior

You may get an error reading “Error code: 403. Authentication failed.”

This may have a relation to the errors I encountered today, including “MeshContentProvider cannot load asset”, and “Gateway Timeout” earlier this afternoon.

Workaround

Launch the game through the App.

Issue Area: Engine
Issue Type: Connectivity
Impact: Very High
Frequency: Constantly
Date First Experienced: 2022-11-05 13:11:00 (-04:00)

[yourfavoritenoob_acc (Star)]

It’s now happening all the time, it used to happen randomly.

[pyxfluff (Pyx)]

I only started encountering it today. It used to mean a hardware ban but that isn’t the case here.

[Zer_Sama (Zer)]

incredibly annoying having the same issue when trying to join a game, studio seems to work though.

[KrisuLive321 (krisu)]

Dang, Roblox is really forcing players to use the Roblox app

[Herbz_Dev2106]

The issue has now been fixed for me.

Update: Having said that, the problem seems to have reappeared.

[pyxfluff (Pyx)]

Roblox is entirely down for me now.

[furious_cucomber (Geody)]

This is also happening to me. I am unable to log into Roblox Studio now. I hope they fix this.

[Prototrode (Vernumerator)]

Looks like an outage to me
All of the meshes and uploaded assets are also failing to load in studio

[pyxfluff (Pyx)]

Yeah, this was made before

[Srnqe (Sun)]

I cant go in any of my games neither the baseplate

[flamingdumpstertrash (Nitro)]

looks like its a big problem

[lukethebestpug (pugen)]

Nothing in my experience is loading, including assets, textures, etc. Thought I had installed a virus, especially after recruiting a new dev.

[mag]

Definitely a real issue, and yet…

[chaclaret (Nick)]

When I launch my game I get flooded with “unable to load asset” things, and it will kick me out every once in a while.

[jan12000p]

Roblox Status Page is taking a while to update.

I was playing a game and about 50% of assets didn’t load. Movement animation was also non-existant.

[flamingdumpstertrash (Nitro)]

22k reports on downdetector but roblox still hasnt noticed

[mag]

I had assumed the Roblox Status was an automated pulse of the website, but maybe not?

[pyxfluff (Pyx)]

It’s completely manual.

[pyxfluff (Pyx)]

I wrote this bug report when it was only happening in Roblox.