773 Teleport Errors On Reserved Server Teleports

Steps

  1. Join game
  2. Attempt to teleport to a reserved server
  3. Observe 773 Teleport Error

Impact

This has majorly affected Dungeon Quest CCU as each dungeon a user creates / plays makes a new reserved server. And due to this, no one can get into a dungeon and play the game.

CCU Chart:
https://gyazo.com/c4487af197748d974df783856422cb3d

Notes

  • Happens 90% of the time
  • The update in the error graph shown below touched nothing with any teleport features in the game.

Reproduction Place

This is an older place I used for the 771 teleport error years ago, but demonstrates this issue as well: reserved server fail test - Roblox

Games

System Info

CPU: Intel(R) Core™ i9-10900CF CPI @ 2.80GHz
Memory: 16GB
GPU: NVIDIA GeForce RTX 2070 SUPER

Visuals (Error Report Graph)

Dungeon Quest

Encounters

Errors

https://gyazo.com/a173813494dac359b0b5a9488ea5d9c1

Expected behavior

I expect to teleport successfully to a reserved server within the experience.

6 Likes

Thanks for reporting this. We’re looking into it

3 Likes

Hi All,

Our team has deployed a fix for this issue.

SrWildernessXplorer

4 Likes

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