A bug when I try to make a group

Bug Reports Website Bugs
#1

Basically I am trying to create a group(On roblox, A roblox group)
And every time I’ve tried to make one it always says “Unknown Error”
I’ve put in an image for the group, a description, and the name but its still not working.

PC Info: Windows 11 Home, 22h2
Date First Experienced: 8/7/2023
Date Last Experienced: 8/18/2023

Reproduction Steps:

    1. Go to where you create groups.
    1. Put in the name, description, and Icon.
    1. Press the 100R, Press Purchase error appears

here is a video showing the info:

The error:

Failed to load resource: the server responded with a status of 503 ()

3 Likes
#2

The 503 (Service Unavailable) status code indicates that the server is currently unable to handle the request due to a temporary overload or scheduled maintenance , which will likely be alleviated after some delay.

2 Likes
#3

Make sure that the group name isn’t taken before making the group. Sometimes that is the issue. Try making the group from a different device or account if the issue persists (you can always make a different user in the group an owner, you may just need authentication features enabled).

4 Likes
#4

Hi @FroDev1002 thank you for your report.

We are currently investigating this issue. The video in your post doesn’t load for me, so a couple of questions:

  • Are you attempting to create a group with the same name?
  • Which Roblox account are you using to create this group, this same one on dev forum?
#5

I am using a different account, I would try it on another one but I dont have any robux on them lol
And yes I am trying with the same name.

#6

Thank you for the follow-up, would you be able to send me the username of the account you’ve attempted with? That would be useful for me to trace the error quickly.

If you want to PM the account, thats fine.

#7

The username is froyo1002. The avatar looks real similar to this accounts one.
Thanks!

1 Like
#8

Great thanks!

I am able to verify what happened, and it does indeed look like the Group Name was already taken.

We will investigate why the website didn’t surface this error message properly, but in the meantime please try a different group name.

1 Like
#9

Thank you so much! Well Ill go change the name then. Thanks Ive been waiting so long for this to resolve

1 Like
#10

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